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Telecom sales • lexington ky

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Director, IT (Telecom) - REMOTE

Director, IT (Telecom) - REMOTE

Kentucky StaffingLexington, KY, US
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Job Title : Director Of It (Telecom).The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, collaboration, and digital engagement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Telecom Foreman (Aerial & Underground).

Telecom Foreman (Aerial & Underground).

Team FishelLexington, Kentucky
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Since 1936, we’ve been the Best Choice in utility engineering and construction.Safety is our top priority and is key in everything we do. We’re industry professionals driven by high performance for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Looking for IBOS - Come work with Excess Telecom!!!

Looking for IBOS - Come work with Excess Telecom!!!

TLC Creative Solutions IncLexington, KY, US
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Come work with Excess Telecom!!!.We are currently in search of Independent Business Owners (IBOS) to join our team, playing a crucial role in connecting low-income households with essential communi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail Associate Manager LEXINGTON | S Lake Dr

Retail Associate Manager LEXINGTON | S Lake Dr

Arch TelecomLexington, Kentucky, USA
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LEXINGTON S Lake Dr 2RSS - Lexington SC.Were a national Wireless Preferred Retailer with 200 retail storesacross the U.Since 93 weve been providing superior service and quality wireless products f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Executive

Sales Executive

Hidden TalentLexington, KY, United States
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Sales Representative (IT Sales).A leading Louisville-based Managed IT and Cybersecurity Provider, our client specializes in delivering exceptional IT services to businesses across the region.Since ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Certified Financial Planner

Certified Financial Planner

Sales MatchLexington, Kentucky, United States
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Remote Certified Financial Planner (CFP).We are seeking a highly qualified Certified Financial Planner (CFP) to join our work-from-home team. In this role, you will provide comprehensive financial p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
2026 Summer Sales Intern

2026 Summer Sales Intern

Lotus SalesLexington, KY, US
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At Lotus, one of our core values is personal growth — not just for our employees, but for our leadership as well.This internship is more than just a way to earn money. It’s an opportunity to push yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Telecom Sales Program Manager

Telecom Sales Program Manager

VirtualVocationsLexington, Kentucky, United States
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A company is looking for a Sales Program Support Manager in the telecom sector.Key Responsibilities : Serve as the primary point of contact for telecom clients in healthcare and pharmaceuticals, e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESLexington-Fayette Urban County, KY, US
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Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Verizon Sales Consultant

Verizon Sales Consultant

Cellular SalesLexington, KY, US
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Average and High-End Sales Consultants earn $60,000 $93,000 + / year.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Internship

Sales Internship

AerotekLexington, KY, US
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Ascend At Aerotek Sales Internship Program.The Sales Intern is responsible for learning the three phases of business that Aerotek supports within a local operation. This includes Recruiting, Account...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Associate

Sales Associate

KY StaffingLexington, KY, US
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Sunglass Hut Seasonal / Temporary Sales Associate.At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Coordinator

Sales Coordinator

Atrium HospitalityLexington, KY, US
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The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Operator Telecom Pole Anchors

Operator Telecom Pole Anchors

Star Construction LLCLexington, KY, United States
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At Star Construction, LLC, as an Operator Telecom Pole Anchors, you’ll operate specialized equipment to install pole anchors and related structures for telecom infrastructure projects.Operate ancho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Sales Inspector

Sales Inspector

OrkinKeene, KY, US
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If You’re Great at Sales, We’ve Got the Career for You.Are you a natural at connecting with people and closing deals? At Orkin, we’ll turn your drive and people skills into a succ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Representative

Sales Representative

Direct Demo LLCLexington, KY, US
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Are you passionate, goal-driven, and love engaging with people?.We're seeking dynamic individuals to join us as Brand Ambassadors to promote Qunol & Zena's premium nutritional supplements on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sales Manager, Supplier Sales

Sales Manager, Supplier Sales

XometryLexington, Kentucky, USA
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Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Representative • • • • •

Sales Representative • • • • •

Bone Dry RoofingLexington, KY, US
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Come join our rapidly growing sales team! Sales Representatives that join our Bone Dry Roofing team are introduced to our Industry Leading Sales System, where you will be given all of the tools you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Sales Representative

Sales Representative

SpectrumLexington, KY, US
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Spectrum Residential Connectivity Outside Sales Representative.Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you.With an entr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Director, IT (Telecom) - REMOTE

Director, IT (Telecom) - REMOTE

Kentucky StaffingLexington, KY, US
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Job Title : Director Of It (Telecom)

The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, collaboration, and digital engagement ecosystem. This role oversees cloud-based technologies that power voice, video, messaging, digital identity, and contact center experiencesensuring seamless, intelligent, and secure interactions for members, providers, and employees. The director leads multidisciplinary teams responsible for communication engineering, AI innovation, and digital identity enablement, driving measurable improvements in experience, efficiency, and trust across all engagement channels.

Key Responsibilities

Strategic Leadership

  • Define and execute the vision and roadmap for unified communications, collaboration, and contact experience, integrating voice, digital, and authentication capabilities into a single, cohesive ecosystem.
  • Advance the maturity of existing cloud-native UCaaS and CCaaS platforms (Genesys Cloud) through automation, analytics, and AI-driven optimization.
  • Align communication and engagement strategies with business goals to enhance member satisfaction, workforce productivity, and service quality.
  • Establish governance, key performance indicators, and service models that ensure operational excellence, transparency, and accountability.
  • Manage departmental budgets, vendor contracts, and technology investments to achieve measurable business value and cost efficiency.

AI-Driven Contact Experience & Digital Engagement

  • Lead the design and deployment of AI-enabled contact center capabilities, including conversational AI, intelligent routing, predictive analytics, and sentiment analysis.
  • Integrate Salesforce with Genesys Cloud to deliver a unified "single pane of glass" agent experience, enabling efficient workflows, contextual insights, and personalized interactions.
  • Oversee implementation of Lightico or equivalent digital completion solutions to support secure eSignatures, document sharing, and real-time digital interactions.
  • Drive innovation in digital identity and biometric authentication, including digital ID card programs, to strengthen member trust and simplify secure access across channels.
  • Collaborate with data and analytics teams to leverage AI-driven insights for personalization, proactive service, and efficiency gains.
  • Lead pilots and proofs of concept demonstrating measurable improvements in self-service, first contact resolution (FCR), and customer satisfaction.

    • Operations, Engineering & Service Excellence

  • Provide executive oversight for enterprise communication and contact center operations supporting 4,000+ concurrent agents.
  • Ensure high reliability, availability, and performance across all communication and engagement platforms.
  • Implement observability, automation, and AIOps frameworks to proactively detect and resolve service issues.
  • Govern operational SLAs, SLOs, and KPIs to maintain exceptional uptime, responsiveness, and user experience.
  • Continuously assess performance data and feedback to identify opportunities for optimization, automation, and process improvement.

    • Security, Compliance & Risk Management

  • Ensure compliance with HIPAA, PCI, SOC2, and healthcare-specific data protection requirements.
  • Oversee governance for digital identity, biometric authentication, and data privacy controls across all communication and engagement platforms.
  • Partner with Security and Risk functions to proactively identify and mitigate vulnerabilities.
  • Maintain audit readiness, incident response, and risk mitigation programs to safeguard sensitive data and maintain regulatory alignment.

    • Leadership, Culture & Talent Development

  • Lead, mentor, and develop a high-performing team of engineers, architects, and digital experience specialists.
  • Foster a culture of innovation, collaboration, and accountability focused on measurable business impact.
  • Encourage continuous learning and exploration of emerging AI, automation, and identity technologies.
  • Partner cross-functionally with Operations, Digital Experience, and IT leadership to ensure alignment on strategy and outcomes.
  • Represent Unified Communications and Contact Experience in enterprise governance and digital transformation councils.

    • Job Qualifications and Skills

    Education

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred).

    • Experience

  • 12+ years of progressive experience in Unified Communications, Collaboration, or Contact Center technology leadership.
  • 5+ years in a senior management or director-level role overseeing large-scale, cloud-based UCaaS / CCaaS environments supporting 4,000+ agents.
  • Proven experience integrating Genesys Cloud with Salesforce to enable unified agent experiences and operational analytics.
  • Strong understanding of healthcare environments, including Medicaid, Medicare, and Marketplace member and provider engagement models.
  • Demonstrated success in implementing AI-driven contact center and digital engagement initiatives, including Lightico, biometric authentication, and digital ID solutions.
  • Financial management experience overseeing budgets, vendor contracts, and technology investments for large-scale operations.

    • Technical Expertise

  • Deep knowledge of cloud contact center technologies, UCaaS, VoIP, SIP, omnichannel routing, and collaboration platforms.
  • Experience with AI, automation, workforce management, speech analytics, and CRM integrations.
  • Familiarity with digital identity, authentication, and secure document workflow platforms.
  • Strong grasp of observability, reliability engineering, and compliance frameworks in regulated industries.

    • Leadership & Interpersonal Skills

  • Visionary leader with strong business acumen and the ability to translate complex technology into measurable outcomes.
  • Exceptional communicator skilled at influencing across technical, operational, and executive teams.
  • Proven track record of vendor and stakeholder management at enterprise scale.
  • Strategic thinker focused on innovation, resilience, and customer experience excellence.
  • Passionate about delivering trusted, human-centered, and technology-enabled communication experiences.

    • To all current Molina employees : If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V. Pay Range : $117,731 - $275,491 / ANNUAL

  • Actual compensation may vary from posting based on geographic location, work experience, education and / or skill level.