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Telecommunications • miami fl

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Manager Telecommunications

Manager Telecommunications

Nicklaus Children’s Health SystemMiami, Florida
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Serves as an escalation point in the absence of the department Director. Responsible for monitoring the daily work performance, development, training, and  completion of subordinate performance e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Assistant Supervisor - Telecommunications

Assistant Supervisor - Telecommunications

Mount Sinai Medical CenterMiami Beach, FL, US
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Assistant Supervisor - Telephone Operators.As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Spanish Speaking Customer Service for Telecommunications industry

Spanish Speaking Customer Service for Telecommunications industry

Patrique Mercier RecruitmentMiami, FL, US
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Spanish Speaking Customer Service Position.Patrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Service position within the telecommunications industry.As ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Telecommunications Consultant

Telecommunications Consultant

VirtualVocationsHialeah, Florida, United States
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A company is looking for a Telecommunications Consultant.Key Responsibilities Develop and configure applications based on design recommendations to meet business requirements Collaborate with mu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Telecommunications Sales Account Representative

Telecommunications Sales Account Representative

Pro ManagementNorth Miami, FL, US
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We are in immediate need to fill a new opening for an enthusiastic Telecommunications Sales Account Representative.In this role, you will play a pivotal part in delivering exceptional customer serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Telecommunications Operator, PBX Services, FT, 06P-4 : 30A

Telecommunications Operator, PBX Services, FT, 06P-4 : 30A

Baptist HealthMiami, FL, US
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Baptist Health Telephone Switchboard Operator.Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital Telecommunications ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Telecommunications Operator, PBX Services, FT, 06P-4 : 30A

Telecommunications Operator, PBX Services, FT, 06P-4 : 30A

Baptist Hospital of MiamiMiami
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Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and phys...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Lead Telecommunications Designer (Mission Critical / Data Center)

Lead Telecommunications Designer (Mission Critical / Data Center)

WSPMiami, FL, United States
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W Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe.We hire smart,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Verizon Sales Representative (Bilingual Spanish)

Verizon Sales Representative (Bilingual Spanish)

US Telecommunications, Inc.Miami, FL, USA
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Join USTCi - A Trusted Verizon Partner for 25 Years!.US Telecommunications (USTCi) has proudly partnered with Verizon for 25 years, and we're expanding our sales team. We're looking for a highly mot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager Telecommunications

Manager Telecommunications

Nicklaus Children’s Health SystemMiami, Florida
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Description

Job Summary

Serves as an escalation point in the absence of the department Director.  Responsible for monitoring the daily work performance, development, training, and  completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation of the department.Â

Job Specific Duties

  • Collaborates with the Directors as a consultant and solution provider.Â
  • Completes department budget projections and manages expenses.Â
  • Conducts performance discussions and completes employee performance appraisals on a timely basis.Â
  • Designs and maintains successful voice / data network integrations with IT on all activities and projects.
  • Directing and coordinates department technology projects and services with other vendors.Â
  • Ensures all telecommunications equipment and services meets guidelines and requirements of IT and Hospital Security departments.Â
  • Manages and assists designing, delivering, implementing, and supporting all voice networking infrastructure.
  • Manages the routine data back-up process and ensures they are performed on a timely basis.
  • Orients, trains, coaches, and provides feedback to employees.Â

Qualifications

Minimum Job Requirements

  • Cisco Certification or comparable licenses or training
  • 4-7 years Installation and maintenance of Cisco Systems Interconnecting, Cisco Network Devices, and Cisco Telephony
  • 4-7 years IP IVR Deployment and Cisco Customer Response Solutions Deployment (CRSD)
  • 4-7 years Management of Cisco Unified Communications Manager (CUCM)
  • 3-5 years Management of Cisco Unified Contact Center Express (UCCX)
  • 3-5 years Management of a Telecommunications Team

    • Knowledge, Skills, and Abilities

  • Associate degree or Equivalent experience / Certification.
  • Experience in Service Now preferred.
  • Ability to communicate clearly and courteously with internal and external customers.
  • Ability to communicate effectively in English both verbally and in writing.
  • Ability to lead and direct the work of a team.
  • Demonstrate PBX technical skills with high ended and highly profiled customer references.
  • Maintains confidentiality of sensitive information.
  • Able to adapt and react calmly under stressful conditions.
  • Able to relate cooperatively and constructively with customers and co-workers.
  • Handle numerous interruptions and handle several requests simultaneously.
  • Knowledge of cloud-based telecommunications infrastructure.
  • Knowledge of hybrid cloud telephony systems
  • Knowledge of unified communications solutions available in the market.

    • Job : Management

    Primary Location : Florida-Miami-Waterford Offices

    Department : IT COMMUNICATIONS-1000-954902

    Job Status

    : Full Time