User interface designer serp_jobs.h1.location_city

Job Description

Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24 / 7 / 365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 certified Great Place to Work®.

THE JOB

We're looking for a self-motivated User Experience / User Interface Product Designer who's ready to say YES to creating thoughtful, user-friendly solutions. At VEG, we find a way to say YES—so we can turn big ideas into real impact for the people who rely on us.

In this role, you'll bring ideas to life by working closely with engineers, end users, and stakeholders to design and improve our in-house applications. You'll lead user research, build mockups and prototypes, and help ensure we deliver the best possible experience.

If you're excited to collaborate, solve problems, and make a real difference through design, we want you on our team.

WHAT YOU'LL DO

User Research

• Lead user research including interviews and focus groups for our in house application
• Observe users in their space to gain insight on how they interact with the software application and where there is opportunity for improvement

Mockups and Prototyping

Define Solution and Implementation

In App Guidance

WHAT YOU NEED

HOW WE INVEST IN YOU

BETTER TOGETHER : WHY IN-PERSON MATTERS AT VEG HQ

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

At VEG, diversity is a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most"—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We're committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world's veterinary emergency company, together.