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Legends Global Operations Manager

Under general supervision of the Senior Director of Facility Operations and Capital Projects, coordinate, supervise, and direct personnel, subcontractors, and the daily activities involved in the successful execution of events and operation for Legends Global Oklahoma City by performing the following duties personally and through subordinate supervisors.

Essential Duties And Responsibilities

Include the following. Other duties and responsibilities may be assigned.

• Oversee all aspects of Technology, which may include but is not limited to technical services, IT, network administration, technical support, software and hardware allocation, contract administration, audio visual, and contractor selection.
• Manage subordinate managers and supervisors who oversee employees in various functions. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Oversee the Oklahoma City Arena network and technical services need along with meeting all Arena, NBA, City of Oklahoma City, and Oklahoma City Thunder cybersecurity expectations. This includes PCI compliance.
• Work closely with the Oklahoma City Thunder and the NBA on providing a security and state of the art network.
• Implement and train employees on the operating procedures, preventive maintenance schedules, emergency plans, proper security protocols associated with technology.
• Attend staff meetings. Develop and maintain a harmonious working relationship with all the other departments.
• Review contracts, speak with tenants, and work with subcontractors to determine special requirements.
• Inspect, repair, and replace technology as needed in an efficient and effective budgetarily form.
• In the absence of the Senior Director of Facility Operations and Capital Projects, acts as a main contact and decision maker for the Operations Department as needed with the Assistant Director of Operations.
• Oversee, coordinate, and maintain relationships before, during, and post events with contractors, other departments, and all tenants including the City of Oklahoma City.
• Plan, budget, and schedule facility cleaning and event setups including cost estimates, bid sheets, layouts, and conversions.
• Oversee all contractor agreements pertaining to Technical Services and IT.
• Oversee any labor companies needed for Technical Services and IT.
• Represent the Operations Department in committees and functions as needed.
• Ensures that purchases are made in conformity with company policies. Determines if procedures are effective in complying with company policies and procedures. Works closely with the Senior Director of Facility Operations and Capital Projects to receive direction, establish goals, identify compliance issues, and implement process improvements to ensure efficiency and improve innovation.
• Procures materials at the lowest cost, consistent with the quality and services required, and maintains a consistent supply of necessary goods and services.
• Assist in the design and documentation of specific Purchasing practices and procedures to ensure internal controls are adequate to prevent economic loss.
• Responsible for strategic planning to continually identify process improvements to improve the accuracy, timeliness, and efficiency of the Technology Department.
• Directs and supervises preparation of Bids, Requests for Proposals (RFP's) and Requests for Qualifications (RFQ's) for Technology.
• Responsibilities include, but are not limited to, ensuring that staff effectively performs the following functions : ascertaining departmental needs, preparing bid / proposal documents, advertising and soliciting bids / proposals, and evaluating bid / proposal packages for statutory and business requirements.
• Works closely with the Senior Director of Facility Operations and Capital Projects to develop and review RFP's and RFQ's, Contracts, and Contract renewals as applicable.
• Consults with vendors concerning specifications for supplies and services. Supervises the development and preparation of answers to questions from vendors concerning proposals, bids, and procurement guidelines of the company.
• Prepares and Reviews tabulations of bids and the evaluation of the proposals and performs cost benefit analysis. Ensures that such information is complete and accurate and presented to the Upper Management Team for approval.
• Responsible for ensuring that appropriate approvals are obtained on all purchases.
• Responsible for timely issuance, maintenance, accuracy, and design of various procurement reports.
• Documents resolution of outstanding purchase orders by working with Accounts Payable Department and the various operational departments.
• Performs financial analysis related to Purchasing issues, and other work-related job duties, including special projects, as assigned.
• Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Responsibilities include but not limited to making sure contractual agreements are met and clients' event requirements and changes have been made in a timely fashion. On-duty staff / subcontractors ultimately report to the MOD through any Managers or Supervisors who are present during the event.
• All other duties and responsibilities as assigned.

Supervisory Responsibilities

Directly supervises one or more within the IT Department and Technical Services Department. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education And / Or Experience

Certificates, Licenses, Registrations

Computer Skills

Knowledge, Skills And Abilities

Physical Requirements