This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.This position serves as a key operations role and represents the organization publicly.Ensure Cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mechanical Engineering Manager - Amazon
KION GroupPlano, TX, United States
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Dematic Corp has an immediate need for a Mechanical Engineering Manager to manage a project execution team dedicated to one of Dematic’s strategic clients, within our Project Engineering Group.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver
Jimmy John'sGarland, TX, US
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This is a story about growing up but never getting old.Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for no...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver
Pizza HutFrisco, TX, US
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Earn between $75 -$100 per day with tips! Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut.
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Delivery Driver
DoorDashFrisco, Texas, United States
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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
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Amazon Delivery Station Associate
TradeJobsWorkforce75023 Plano, TX, US
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We’re looking for a Amazon Delivery Station Associate to perform responsibilities as a Delivery Station Associate.Deliver outstanding service to customers and colleagues.
Work with your team to main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver
Dunkin'Plano, TX, US
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If you are looking for a fulfilling career flavored with challenging work and mixed with professional development opportunities, a competitive salary, and a collaborative team environment, then loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Amazon Connect Developer
INSPYR SolutionsAddison, TX
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The Senior / Software Engineer III - AWS Connect Specialist plays a pivotal role in driving My client's strategic initiatives by leveraging cutting-edge technology to improve customer service operati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Staff Software Engineer - Amazon Connect
The HartfordFrisco, TX
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Senior Staff Software Engineer - IE07HE.We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.
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Amazon DSP Delivery Associate
Amazon Delivery Service PartnerFrisco, TX, US
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Pharmacy Technician, Amazon Pharmacy
PillPack, LLC - H96Richardson, Texas, USA
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Innovation is at the core of what we do.We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medicatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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DELIVERY DRIVER
Jason's DeliFrisco, TX, US
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Job Opportunity At Jason's Deli.Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.
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Delivery Specialist
O'Reilly AutomotiveFrisco, TX, US
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The Delivery Specialist will maintain and operate store vehicles to deliver parts and / or products to professional customers in a safe and efficient manner.
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Delivery Manager
VirtualVocationsGarland, Texas, United States
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Delivery / MST
National HME, Inc.Richardson, TX, US
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National HME is the one of the nation's largest direct service durable medical equipment providers offering services from more than 50 full-service branch locations and additional network provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver
TradeJobsWorkForce75254 Dallas, TX, US
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delivery driver
AmazonPlano, TX, United States
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Drive an Amazon-branded vehicle delivering packages to your community.Work 4-5 days per week and up to 10 hours per day with shifts available seven days a week.
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Delivery Driver
Papa John'sFrisco, TX, US
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We want your voice at our table.Culture, talent, marketplace - these principles are Papa John's strength and competitive advantage.
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Program Design & Delivery - Delivery Lead
RandstadAddison, TX, US
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Service Design Delivery Engineer.Service Design Delivery Engineer oversees delivery of collaboration and productivity solutions at the bank, for example M365 product suite, voice, and video solutio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
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Delivery Driver
AaronsGarland, TX, US
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The salary range for this role is $14.Delivery Drivers Keep Aaron's Moving.This isn't some tedious desk job.On our team, you'll be inside, outside, driving, installing, showing customers how to use...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.
This position serves as a key operations role and represents the organization publicly.
Roles & Responsibilities
Ensure ClickUp profiles are consistently updated correctly.
Oversee a seamless onboarding process for new clients.
Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
Ensure team members complete training videos as they are released.
Responsible for executing Amazon audits.
Manage the operation of the Amazon support desk.
Ensure Amazon teams monitor and understand their churn metrics monthly.
Establish clear and effective communication between account managers and clients.
KPIs
90% of Amazon clients meet 100% of their ad spend budget.
Maintain a churn rate below 7.5% per month for the Amazon department.
90% of audits are completed and followed up on within five business days.
30% of active clients leave a review on Google.
30% of clients are billed for performance bonuses.
95% of clients successfully launch within seven business days of starting, including :
Onboarding calls with clients.
Strategy sessions.
Internal team onboarding calls.
Task assignments.
Produce one case study every quarter.
Ensure less than 20% of client offboarding includes negative feedback.
Maintain a 150% margin per team member.
Daily Responsibilities
Cultivate and sustain long-term client relationships.
Oversee client progress at key intervals (30, 60, and 90 days).
Support milestone achievements and brand management initiatives.
Identify and resolve ongoing client challenges, ensuring satisfaction.
Lead retention efforts by providing tailored proposals, negotiating contracts, and recommending upgrades or upsells.
Monitor quarterly survey responses to ensure client satisfaction.
Propose strategic enhancements to improve client performance.
Ensure client needs are met and contractual tasks are completed on time.
Gain in-depth knowledge of clients' businesses, competitors, and marketing goals to solve business challenges.
Regularly track and report client progress to confirm goals are met.
Conduct account and onboarding audits based on the Account Audit Checklist.
Participate in bi-weekly board reviews to :
Monitor design team workload and current projects.
Confirm sufficient client work across core areas (SEO, troubleshooting, design, images, copy, catalog, etc.).
Ensure timely task completion and consistent progress.
Track milestone progress with the brand manager.
Coordinate with the brand manager for issue resolution, leaving tasks on their client board as needed.
Requirements
Preferred 3+ years of Amazon Seller Central experience or equivalent knowledge. Comprehensive understanding of Seller Central, including flat files, FBA, PPC, brand registry, and related tools (e.g., Helium10).
2+ years of agency experience, with a focus on dynamic client needs.
At least 2 years in a management role, with team leadership, hiring, and performance management experience.
Ability to thrive in a fast-paced environment, effectively managing tasks and setting priorities.
Proficiency with tools like Zoom, Slack, and ClickUp (or similar project management software).
Strong project management skills and enthusiasm for eCommerce.
Client-focused with experience conducting calls and account management to grow Amazon sales.
Benefits
Yearly bonuses based on performance.
Health benefits (medical, dental, and vision) after 90 days.