Bilingual customer service serp_jobs.h1.location_city
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Bilingual customer service • west palm beach fl
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Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across.
Were building modern financial.We are seeking a bilingual specialist (E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across.
We're building modern financial.We are seeking a bilingual specialist (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Greenchem Industries, LLC is seeking an energetic.Manage on-boarding of customer accounts.Accurately process orders, returns, and exchanges according to company policies and procedures.Address cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsible for preparing the donor, donor area and equipment for the pheresis process.Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process, respon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.
Insurance experience not re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join Our Team as a Customer Service Representative.Are you someone who enjoys helping others, solving problems, and creating positive experiences? Do you take pride in being a clear communicator, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representatives.FOREST HILL BVLD, Greenacres, FL ID#303112fd-b6fa-4f81-b359-ac820158ef07.Opportunity to advance quickly- we will train you!.
Discount Program : vast array of discount...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.Indoor and comfortable working environment.Mondays - Fridays (No Nights, No Weekends!).A locally owned and nationally recognized Printing, Signage and Marketing Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Bilingual Customer Service Representative (French and English).Key Responsibilities Serve as the primary contact for customers, agents, and clients, addressing insuranc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join the Good Greek Van Lines Team – Leaders in Long-Distance Relocation!.Are you seeking an innovative, fast-paced, and rewarding opportunity to advance your career in the logistics and relo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail Sales Associate / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative.Monday - Friday (7 : 30am - 4 : 00pm).Nepa Wholesale, established in 2009, is a premier distributor of e-cigarettes, tobacco, and related products located in West Palm B...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 3952 Pinehurt Dr, Lake Worth, FL, is the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative (Csr).Our tight-knit team in West Palm Beach is actively seeking a Customer Service Representative (CSR) to join us full-time.
The CSR is primarily responsible for es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Qualfon’ s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our client is seeking a Client Service Representative to join their team! This position is located in Palm Beach, Florida.
Execute and submit client account servicing requests within appropriate tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Minimum bachelor’s degree Minimum 1 year experience in customer service Excellent in Spanish, English and Russian.It will be valued French, Chinese and / or German Experience in sales department or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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QA Bilingual Customer Care Specialist
My BambuWest Palm Beach, FL, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionFluent in English and Spanish (oral and written) minimum C1 level in both languages. Minimum 2 years of experience in call centers, with a proven track record in sales, retention, or commercial roles. Previous experience in QA or quality monitoring roles is a strong asset. Strong analytical thinking, attention to detail, and the ability to draft clear and actionable reports. Proficient in digital tools : Salesforce, call recording / monitoring platforms, spreadsheets. Performance-driven mindset with a commitment to continuous improvement and customer service excellence. Prolonged periods sitting at a desk and working on a computer. Ability to lift up to 15 pounds occasionally.
Job Description
Job Description
Salary : Location : WPB
Department : Quality Assurance (QA)
Reports to : QA Manager
About MyBambu
MyBambu is a mission-driven fintech company making it easy to send and manage money across
borders, especially for underserved communities in Latin America. Were building modern financial
tools that are mobile-first, fast, and accessible and we ship with urgency.
Position Overview :
We are seeking a bilingual specialist (EnglishSpanish) with a strong commercial background in call center environments. This role plays a strategic part within the QA department, ensuring operational excellence, compliance with internal protocols, and continuous improvement in the customer experience.
Key Responsibilities :
- Audit inbound and outbound calls, as well as escalated and resolved cases, to ensure process compliance, proper documentation, and effective resolution.
- Evaluate communication skills, product / service promotion, and adherence to operational procedures.
- Identify recurring errors, quality gaps, and opportunities for improvement.
- Provide constructive, results-oriented feedback aligned with quality standards and performance KPIs.
- Collaborate with Operations and Training teams to reinforce best practices and improve overall performance.
- Participate in calibration sessions with QA team members and supervisors.
- Document findings, generate executive reports, and support follow-up on corrective actions.
- Contribute to the design, optimization, and standardization of sales scripts and customer service flows.
Required Profile :
Physical Demands