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Customer support • berkeley ca

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Customer Support Supervisor, Compliance

Customer Support Supervisor, Compliance

RipplingSan Francisco, CA, US
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Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Representative-II

Customer Support Representative-II

Artech LLCSan francisco, CA
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You will be joining a small team responsible for ensuring that we are able to successfully execute deliveries with a 0% error rate • • • This role is focused on Live Operations and will include proact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Program Manager, Customer Support

Program Manager, Customer Support

CardlessSan Francisco, California
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At Cardless, we’re building a credit card and loyalty platform that consumer businesses use to engage their customers.We’ve launched 14 credit cards, including for Alibaba and Qatar Airways.We help...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Analyst

Customer Support Analyst

VirtualVocationsSan Francisco, California, United States
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A company is looking for a Customer Support Analyst.Key Responsibilities Monitor operations across all audiences to proactively identify potential issues and critical topics Resolve critical cas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Customer Support

Remote Customer Support

TradeJobsWorkforce94707 Berkeley, CA, US
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Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Support Engineer

Customer Support Engineer

PerkinElmerSan Francisco, CA, US
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When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Support Representative

Customer Support Representative

Lever Demo - IS OpportunitiesSan Francisco, California, United States, 94102
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PLEASE READ : these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategic challenge that companies face...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Support Representative-II

Customer Support Representative-II

Abacus Service CorporationSan Francisco, CA
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Customer Support Representative-II.HQ, USA, CA, San Francisco, 2nd St.Title : Customer Service Representative Location : Remote, any time zone Description : We're seeking a Customer Service Representa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Specialist

Customer Support Specialist

LevelpathSan Francisco, CA, US
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You love to tackle problems and build solutions.When intrigued by an idea, you focus your energy and dedicate your mind to learn everything you can about it, quickly! Then, you figure out how to ap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Team Lead, Customer Support

Team Lead, Customer Support

Menlo VenturesSan Francisco, CA, US
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As a Team Lead, Carrier Operations, you'll play a key role in supporting the day-to-day performance of our operations and customer support team. You'll directly manage a group of BPO contractors, en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Associate, Customer Support

Associate, Customer Support

GEMINISan Francisco, California
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Our Customer Support team is a group of highly talented and dynamic contributors.Each individual ensures that our customers have the best experience possible when they need help, have a question, o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Representative-II

Customer Support Representative-II

LanceSoftSan Francisco, CA, US
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Customer Support Representative - II.Schedule : 8am ET or 9am ET - the weekly schedule changes each week following a rotation in the team. The hours will range from 40-60 hours.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Representative

Customer Support Representative

ExcelGens, Inc.San Francisco, CA, United States
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Customer Service Representative Location : Remote, any time zone Description : We're seeking a Customer Service Representative to support both our restaurant partners and Dashers with fast, empa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Remote Customer Support Advisor

Remote Customer Support Advisor

AO Globe Life - Ibrahim KassehSan Francisco, CA, US
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We are hiring a Customer Support Advisor to join our remote team.If you enjoy helping people, solving problems, and building relationships, this opportunity offers flexibility, professional develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Engineer

Customer Support Engineer

LumafieldSan Francisco, CA, United States
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Lumafield was founded in 2019 to upgrade manufacturing.We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and spe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Support Representative-II

Customer Support Representative-II

LeadStackSan Francisco, CA, US
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Customer Support Representative-II.W2 Duration : 07 / 21 / 2025 - 09 / 30 / 2025 Location : 100% Remote.You're excited about this opportunity because you will. Proactively reach out to dashers to set clear de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Engineer San Francisco

Customer Support Engineer San Francisco

Together AISan Francisco, CA, US
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Location : San Francisco, CA (Hybrid).About the Role : As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Support Specialist

Customer Support Specialist

TrimbleCA (outside Bay Area), US
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serp_jobs.job_card.full_time
Provide basic technical support regarding all inquiries and requests concerning our platforms via ticketing system, phone and / or email. Maintain multiple ticketing queues / mailboxes alongside of othe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Customer Support Strategic Program Manager

Senior Customer Support Strategic Program Manager

MercurySan Francisco, CA, US
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Senior Customer Support Strategic Program Manager.Senior Customer Support Strategic Program Manager.Senior Customer Support Strategic Program Manager. Senior Customer Support Strategic Program Manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Support Supervisor

Customer Support Supervisor

TaskRabbitCalifornia, US
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serp_jobs.job_card.full_time
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Supervisor, Compliance

Customer Support Supervisor, Compliance

RipplingSan Francisco, CA, US
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Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our Support Organization is composed of product specific teams such as HR, IT and Finance.

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

  • Become a subject matter expert on our product through direct customer support and product / engineering interaction
  • Lead a team of specialists tasked with providing product support to customers
  • Design and develop the onboarding program for team members as the team grows
  • Ensure your team is set up with the tools and resources they need to help customers through the product release
  • Own team performance and KPIs and drive improvements with data-driven experimentation
  • Be the subject matter expert for support practices
  • Collaborate with support leadership to refine and adapt operating processes and procedures
  • Deliver product feedback to Product / Engineering counterparts to reduce the inbound contact rate or resolution time on support interactions
  • Communicate effectively with executive leadership on projects, priorities, and goals

What you will need

  • PST or MST timezone only
  • You have 2-4+ years of professional experience managing a Support team within a fast-paced environment, startup, or SaaS organization
  • Deep understanding of systems and operations with B2B products
  • You have experience directly managing a distributed team
  • Proven track record of maintaining SLAs
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Experience should include designing and overseeing training, QA, and metric management programs at scale
  • You lead by example with a learning mindset, people-first attitude, and strong sense of responsibility for your domain
  • Self-motivated, detail-attentive, action-driven with the ability to take initiative, execute, and follow-through
  • Extensive experience with Salesforce Service Cloud
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