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Front desk agent • gilbert az

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Front Desk Agent

Front Desk Agent

Crestline Hotels and ResortsTempe, Arizona, United States, 85281
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent

Front Desk Agent

Westgate ResortsMesa, AZ, US
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Use our Daily Pay benefit and get access to your pay as you need it.Sign-on Bonus only applies for new hires and rehires that have not been employed with Westgate within one year of their last day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

Marriott InternationalTempe, AZ, United States
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Our jobs aren’t just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Front Desk Host

Front Desk Host

Black Angus Steakhouse LLCMesa, Arizona, United States
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MAKE YOUR MARK AT OUR STEAKHOUSE, WHERE HARD WORK IS CELEBRATED EVEN HARDER!.Black Angus was founded by Stuart Anderson in 1964. A rancher who knew his way around a horse, a range and a campfire, he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Agent

Front Desk Agent

Marriott Vacations WorldwideTempe, AZ, US
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Are you looking for a place where meaningful moments are made together?.At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hotel Front Desk Attendant

Hotel Front Desk Attendant

La Quinta Inn & Suites, Mesa WestMesa, AZ, US
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We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

Highgate HotelsChandler, AZ, US
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Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service / Front Desk

Customer Service / Front Desk

Goldfish Swim SchoolGilbert, AZ, US
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Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Element Chandler Fashion Center - Front Desk Agent

Element Chandler Fashion Center - Front Desk Agent

MediabistroChandler, AZ, United States
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Aimbridge Hospitality - 44 S Chandler Village Drive (Guest Service / Concierge) As a Front Desk Agent at Aimbridge Hospitality, you'll : Greet and welcome all guests approaching the Front Desk; Main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

Peachtree GroupTempe, AZ, US
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This position is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

MarriottGilbert, AZ, United States
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Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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FRONT DESK AGENT

FRONT DESK AGENT

Crestline Hotels & ResortsTempe, AZ, US
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent

Front Desk Agent

HighgateChandler, AZ, US
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

Hyatt Place / Hyatt House TempeTempe, AZ, US
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Representative - Front Desk

Representative - Front Desk

Optima MedicalGilbert, AZ, US
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Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Administrator

Front Desk Administrator

Valle del SolMesa, Arizona, USA
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The Front Desk Administrator is responsible for data collection data reporting general administrative duties and will assist and support Valle staff as directed by the Director or Office Coordinato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Front Desk Manager

Front Desk Manager

Sheraton HotelMesa, AZ, US
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The Front Office Manager supports and oversees all guest service operations—including guest registration, bell services, telephone services, night audit, and reservations—to ensure exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent

Front Desk Agent

MARANA 3 LLCTempe, AZ, US
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We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Register and assign rooms to guests.Con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent, Part-Time

Front Desk Agent, Part-Time

The Scion GroupAlight Tempe, Tempe, Arizona, United States
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Want to learn more about The Scion Group? We are interested in every qualified candidate who is eli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Agent

Call Center Agent

LHH Recruitment SolutionsMesa, AZ, US
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Respond to customer inquiries via phone and email in a timely and professional manner.Handle and resolve customer complaints with patience and efficiency. Meet or exceed performance metrics includin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent

Front Desk Agent

Crestline Hotels and ResortsTempe, Arizona, United States, 85281
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Overview :

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths :

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities :

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of : a) all hotel features / services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals / departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit / payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience :

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.
  • Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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