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Front desk • richmond va
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Front Desk-PSR- Dermatology
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Front Desk Agent | Full-Time
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Lange RecruitingRichmond, VA, US- serp_jobs.job_card.full_time
Job Description
Job Description
Are you passionate about providing top-tier patient care and exceptional customer service? Our client, a well-established dermatology practice in Richmond, VA, is dedicated to excellence in patient care and invests in its employees to uphold this commitment every day.
We are seeking a Patient Service Representative who thrives in a fast-paced environment, excels at communication, and is eager to contribute to a collaborative team. If you are an organized, customer-focused professional who enjoys making a positive impact, we'd love to hear from you!
Key Responsibilities :
- Handle inbound and outbound calls with professionalism and efficiency.
- Schedule patient appointments following established protocols to optimize provider schedules.
- Address patient inquiries and concerns with clarity and compassion.
- Communicate effectively with patients, providers, and medical staff.
- Verify and process medical insurance information.
- Assist with patient registration, including obtaining necessary forms and entering demographic / payment details.
- Perform general office tasks as needed to support smooth operations.
- Uphold the practices mission, values, and commitment to exceptional customer service.
What Were Looking For :
If you are looking for a rewarding role in a supportive and professional healthcare environment, apply today and become part of a team that truly makes a difference!