Hostess serp_jobs.h1.location_city

Job Description

Job Description

About the Role :

As a Hostess at Mad Cow - MC Eagan, you will be the first point of contact for our guests, playing a crucial role in creating a welcoming and positive dining experience. Your primary goal is to manage guest seating efficiently while maintaining a friendly and professional demeanor. You will coordinate with the waitstaff and kitchen to ensure smooth service flow and timely seating arrangements. Additionally, you will handle reservations, manage waitlists, and address guest inquiries or concerns promptly and courteously. Your role is essential in setting the tone for the entire dining experience, contributing to guest satisfaction and repeat business.

Minimum Qualifications :

• Previous experience in a customer service or hospitality role preferred but not required.
• Ability to stand for extended periods and manage a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to manage reservations and waitlists.

Preferred Qualifications :

Responsibilities :