Infrastructure engineer serp_jobs.h1.location_city

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an DDI Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake, TX!

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

The Role / Team

As a DDI Engineer, you’ll be on a team responsible for managing and supporting infrastructure built on Infoblox appliances and Linux servers running ISC BIND. The team oversees both on-premises and cloud service provider (CSP) environments, ensuring consistent and reliable delivery of DNS, DHCP, and IPAM services across Fidelity’s hybrid infrastructure. You’ll be applying IT Service Management (ITSM) methodologies to maintain high standards of service delivery, aligning technology operations with business needs.

The Expertise You Have

3–5 years of experience supporting network and DDI (DNS, DHCP, IPAM) infrastructure

Hands-on experience with BIND, Infoblox, or other DDI solutions

Strong ability to troubleshoot DNS and DHCP issues

Experience managing and deploying cloud-based infrastructure

Familiarity with observability tools for monitoring server environments

Proficiency in Python, Ansible, or Shell scripting

Working knowledge of Red Hat Enterprise Linux

The Skills You Bring

Communicate clearly and effectively, whether you're collaborating with teammates or presenting technical concepts to non-technical audiences.

Take the initiative to identify and resolve issues before they impact service

Ability to work independently or as part of a team.

Attention to detail helps you spot anomalies in DNS configurations and logs that others might miss.

Bring a structured approach to problem-solving and can explain your thought process to others.

Adaptable and open to learning new tools and technologies to improve infrastructure reliability and performance.

Understand the importance of documentation and knowledge sharing to support team success.

The Value You Deliver

Supporting and maintaining critical DNS and DHCP infrastructure to ensure reliable name resolution and IP address management across enterprise environments

Coordinating with internal teams to implement changes, troubleshoot issues, and optimize performance of DDI systems

Monitoring and analyzing DNS metrics, traffic, and logs to proactively identify and mitigate potential service disruptions

Integrating observability tools to enhance visibility into system health and performance, enabling faster incident response and root cause analysis

Collaborating with cloud and network engineering teams to align DNS architecture with evolving hybrid and multi-cloud strategies

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.