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Patient access manager • gilbert az

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Patient Collections Account Manager

Patient Collections Account Manager

Dental Center of FlorenceTempe, AZ, US
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Patient Collections Account Manager.At Gen4, we pride ourselves on our commitment to providing an incredible patient experience. We are passionate about our craft and the impact we can have on our p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Access Consultant

Access Consultant

Arizona State University Graduate and Professional Student Association (ASU GPSA)Tempe, AZ, US
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Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. Tuition Reduction Program for staff members,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Representative Bilingual (67500)

Patient Access Representative Bilingual (67500)

Women’s CareMesa, AZ
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Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Coordinator

Patient Coordinator

Soleo Health IncTempe, AZ, US
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Specialty Infusion Pharmacy in.Join us in Simplifying Complex Care! This role is fully onsite.Affordable Medical, Dental, & Vision Insurance Plans. Company Paid Disability & Basic Life Insur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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New Patient Coordinator

New Patient Coordinator

Phusion WellnessMesa, AZ, US
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As a new patient coordinator at Phusion Wellness, you will help qualify and sell the benefits of our pain management clinic to new patients. This includes reaching out to several prospective patient...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Representative

Patient Access Representative

Upward HealthPhoenix, Arizona, United States, 85042
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Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care.Our clinical team treats physical, behavioral, and social health needs when and where a patient needs h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Access Associate

Access Associate

Rochester Regional HealthUMMC, Chandler Building
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Location : UMMC - Chandler Building.Schedule : M - F 8AM - 4PM or 8 : 30AM - 4 : 30PM.In a customer service oriented manner, interviews patients and / or their representative to collect required registrati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
MOSDOH - Patient Care Program Manager

MOSDOH - Patient Care Program Manager

InsideHigherEdMesa, Arizona
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MOSDOH - Patient Care Program Manager.Still University's Missouri School of Dentistry & Oral Health (MOSDOH) is seeking an exempt, full-time Patient Care Manager on the St.This position reports to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Coordinator

Patient Access Coordinator

HangerMesa, AZ, US
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With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Care Coordinator

Patient Care Coordinator

UnitedHealth GroupChandler, AZ, United States
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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Analyst,Patient Relations

Analyst,Patient Relations

CVS HealthChandler, AZ, US
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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.The purpose of the Patien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Patient Access Representative

Patient Access Representative

VirtualVocationsChandler, Arizona, United States
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A company is looking for a Patient Access Representative to serve as the first point of contact for patients, ensuring high standards of customer service. Key Responsibilities Facilitate patient e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Coordinator Lead

Patient Access Coordinator Lead

Mountain Vista Medical CenterMesa, AZ, US
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About Mountain Vista Medical Center.Mountain Vista Medical Center is a -bed, state-of-the-art hospital located in east Mesa, Arizona, offering comprehensive health care services, including emergenc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr Manager, Identity & Access Management

Sr Manager, Identity & Access Management

Northern Trust CorporationTempe, AZ
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Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Coordinator

Patient Access Coordinator

Hanger ClinicMesa, Arizona
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With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Acute Patient Access Services Representative

Acute Patient Access Services Representative

Banner HealthMesa, AZ, US
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Patient Access Services Representative.At Banner Health, you're not just taking a jobyou're joining our mission of "Healthcare made easier, so life can be better. As a Patient Access Services Repres...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Collections Account Manager

Patient Collections Account Manager

Gen4 DentalTempe, AZ, US
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At Gen4, we pride ourselves on our commitment to providing an incredible patient experience.We are passionate about our craft and the impact we can have on our patients.We aim to foster a doct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Advocate

Patient Advocate

Ovation HospiceTempe, AZ, US
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Patient Advocate (Sales) – Ovation Hospice | Phoenix, AZ .If you are a compassionate, driven professional who thrives in building relationships and making a difference in the lives of pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Services Representative

Patient Services Representative

Women's Health ArizonaGilbert, AZ, US
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The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Services Specialist

Patient Services Specialist

RHC Group Management LLCMesa, AZ, US
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At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on.We are guided by our steadfast commitment to improving patient outcomes by empowering...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Collections Account Manager

Patient Collections Account Manager

Dental Center of FlorenceTempe, AZ, US
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Patient Collections Account Manager

At Gen4, we pride ourselves on our commitment to providing an incredible patient experience. We are passionate about our craft and the impact we can have on our patients. We aim to foster a doctor-centric organization that allows our doctors to do more of what they love. Culture, high performance, growth, and development are deeply embedded in our business and we have our sights set on finding individuals who are excited to be a part of a growing, flourishing company like ours. We offer competitive pay and a comprehensive benefits package available on the 1st of the month after 30 days of employment for full-time employees.

Job Description

The Patient Collections Account Manager plays a vital role in our mission to support patients during some of their most challenging times. This position is not just about numbers and balances; it's about connecting with individuals, understanding their unique situations, and helping them navigate the often overwhelming world of dental billing. The right candidate will step into this role with a heart full of compassion, ready to engage with patients and our operational leaders alike. They will tackle billing complications with resolve and grace, transforming potential frustrations into positive outcomes. With exceptional interpersonal skills and a deep understanding of empathy, they will negotiate payment arrangements that honor each patient's circumstances while ensuring that our service remains nothing short of extraordinary for everyone involved. Success in this position is measured by a reduction in A / R balances.

Duties and Responsibilities

  • Provide next level collection support to execute on the practice level A / R goals.
  • Review and manage patient accounts that are past 60 days (about 2 months) to ensure timely collection of outstanding balances.
  • Maintain accurate records of patient interactions and payment activities.

Patient Communication

  • Contact patients via phone, email, text and mail to discuss outstanding balances and payment options.
  • Provide excellent customer service by addressing patient inquiries and concerns regarding their accounts.
  • Payment Processing

  • Collect established payment plans or re-negotiate payment options with patients based on their financial situation.
  • Process payments and record transactions accurately in the system.
  • Billing and Claims Resolution

  • Collaborate with Office Managers and RCM team members to resolve discrepancies and billing issues.
  • Develop collection plans with the Office Manager to achieve results.
  • Follow up on unpaid claims and appeal denials as necessary.
  • Reporting and Documentation

  • Generate and analyze reports on collection activities and account statuses.
  • Produce and send out patient statements.
  • Ensure compliance with all federal, state, and local regulations regarding collections and patient privacy (HIPAA).
  • Team Collaboration

  • Work closely with the Director of RCM and other team members to achieve departmental goals.
  • Develop office level relationships to provide next level service to the patient, doctor and in office front office team.
  • Participate in regular team meetings and training sessions.
  • Qualifications

  • High school diploma or equivalent; associate or bachelor's degree in finance, business, or related field preferred.
  • Minimum of 2 years of experience in dental billing, collections, or a related field.
  • Strong understanding of dental billing and insurance processes.
  • Excellent communication and negotiation skills.
  • Proficiency in using billing software and Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to handle sensitive information with the highest level of confidentiality and professionalism.
  • Ability to work independently and as part of a team.
  • Additional Information

    Working Environment & Physical Requirements

  • Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer.
  • Minimal travel required.
  • Equal Opportunity Employer

    Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.