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Public relations • columbus ga

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Customer Relations Specialist

Customer Relations Specialist

Five Star Call CentersColumbus, GA, US
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Join a dynamic and growing team dedicated to simplifying home improvement and delivering top-tier customer support across multiple channels. This is a full-time, remote opportunity for residents of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Rick Hill - State Farm AgentColumbus, GA, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Public Relations Coordinator

Public Relations Coordinator

VirtualVocationsColumbus, Georgia, United States
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A company is looking for a Public Relations Coordinator to advance animal rights through media coverage.Key Responsibilities Prepare news releases and generate media coverage for campaigns Resea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Broker Relations Manager II

Broker Relations Manager II

Elevance HealthTECHNOLOGY PKWY,COLUMBUS,GA
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This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.This approach ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
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Client Relations Specialist- $80,000-$85,000

Client Relations Specialist- $80,000-$85,000

Rapid Fire Home BuyersColumbus, GA, US
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We are looking for an enthusiastic and knowledgeable Real Estate Client Relations Specialist to be a part of our growing team of professionals. The successful candidate should have a talent for comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Dir, Investor Relations

Dir, Investor Relations

AflacMidland, GA, US
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Aflac Incorporated is seeking a Director of Investor Relations.This role is hybrid, requiring at least 60% of the work week to be spent in one of our Aflac offices located in Columbus, GA.The remai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jay Gemes - State Farm AgentColumbus, GA, US
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Since opening in 2012, weve proudly served Georgia and Alabama communities with personalized insurance solutionsfrom Auto and Home to Life, Health, and even Pet Insurance.Our bilingual team offers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dentist 1, 2, or 3

Dentist 1, 2, or 3

Georgia Department of Public HealthColumbus, GA, United States
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The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide.We are committ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Aaron Warren - State Farm AgentColumbus, GA, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Specialist

Customer Relations Specialist

Five Star Call CentersColumbus, GA, US
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Job Description

Job Description

Join a dynamic and growing team dedicated to simplifying home improvement and delivering top-tier customer support across multiple channels. This is a full-time, remote opportunity for residents of the following states :

AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

As a Customer Relations Specialist, you’ll be the voice of our company, helping clients, contractors, and consumers with financing, scheduling, and general inquiries related to home improvement projects. This role combines inbound and outbound call handling, live chat support, problem-solving, and operational support.

You’ll thrive if you're tech-savvy, people-oriented, and love fast-paced environments that require multitasking and critical thinking. We’re looking for individuals who are passionate about delivering exceptional customer experience and growing their skills in a remote first company.

Requirements

  • Minimum 1 year of customer service / call center or office experience required
  • 1+ years in financial services, home improvement, or sales is a plus
  • Experience with CRM tools and Microsoft Office Suite
  • Technical proficiency with the ability to troubleshoot basic software and connectivity issues
  • Strong verbal and written communication skills
  • Ability to type at least 35 WPM accurately
  • Self-motivated, dependable, and able to work independently
  • Must pass a background check in compliance with state and federal laws
  • Previous remote work experience preferred
  • Previous experience with Five9 phone system a plus

Responsibilities

  • Handle a high volume of inbound / outbound calls in a timely, professional manner
  • Identify, research, and resolve customer needs related to home improvement projects and financing options
  • Follow communication scripts while maintaining a natural and empathetic tone
  • Assist clients (contractors, lenders, homeowners) through various service-related requests and escalations
  • Manage service requests through multiple digital platforms, ensuring timely and accurate responses
  • Use internal systems to document, escalate, and track customer issues
  • Work cross-functionally with internal departments to fully resolve customer concerns
  • Participate in training, special projects, and team meetings as assigned
  • Ensure full compliance with company policies and applicable financial regulations
  • Maintain a positive, solution-oriented attitude at all times

    • Work Schedule & Compensation

  • Hours : Full-time, 40 hours / week
  • Set Shifts :  Schedule 1 : Sunday-10a-2p, Monday, Thursday, and Friday-2 : 30p-12 : 00am EST. Off Tue / Wed. Schedule 2 : Sunday-1p-5p, Monday, Tuesday and Wed 3p-12 : 00a EST. Off Thursday / Saturday
  • Training : Paid, 2 weeks, Monday–Friday, 8 : 00 AM – 5 : 00 PM CST
  • Pay : Starting at $15 / hour + $1 / hr shift differential for nights / weekends
  • Status : Full time- Benefit (40 hrs) eligible 1st of month after 60 days

    • Equipment & Work Environment

  • Company-provided equipment for full-time, permanent employees
  • Must have a secure, high-speed internet connection and dedicated workspace

    • Ready to make a difference from the comfort of your home?

    Apply now to join a supportive, forward-thinking team where your customer service skills make a real impact in the home improvement industry.

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