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To Lead QA related activities in assigned service sites to ensure compliance with State, Federal and company requirements. To ensure quality services are provided for each person served on a consistent basis in each program.
Responsibilities
Reviews BDS drafts daily
Completes BDS reports
Completes / submits Waiver Critical Incidents
Monitors & reviews investigations for timeliness / accuracy
Completes investigations
Site Visits Waiver & SGL
Participates with Record Reviews
Participates with Annual Waiver Reviews
Participates in PSRs
On call rotation on weekend for BDS reports
Participates in peer reviews.
Assists QAM with monthly roll ups / POC for record reviews, annual waiver review & PSRs
Ensures all QAC responsibilities are being carried out per policy and regulations
Qualifications
At least one year of supervisory experience in addition to thorough knowledge of human service program regulatory requirements for assigned area(s)
Bachelor’s degree in human services field preferred
Excellent writing and verbal communication skills are essential
Knowledge and experience in quality assurance systems is essential
Travel 25-75%
Must be willing to travel to service locations after hours and on weekends as needed