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Associate Technical Consultant / Service & Support Specialist
We are looking for an Associate Technical Consultant / Service & Support Specialist to join our IPfolio Premium Service team! IPfolio is an industry leading IPMS built on the Salesforce Platform. You will use IPfolio's standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio's clients. If you have prior troubleshooting experience in a customer facing environment and experience with Salesforce, then we would love to speak with you!
About You experience, education, skills, and accomplishments
- Bachelor's degree in a computer science discipline or equivalent, relevant experience
- 2+ years of technical and troubleshooting experience
- 1+ year of Salesforce System admin experience
- Salesforce admin certification
It would be great if you also had...
What will you be doing in this role?
About the Team
The IPfolio Premium Service Team provides support and consulting services after go-live. IPfolio is an industry leading IPMS built on the Salesforce Platform. You will work in a global team environment with members in the US and EMEA regions.
Hours of Work
Compensation - US Only
The expected base salary for this position is $70,400 - $88,000 USD per year. This role is eligible for incentive / bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive compensation package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.