Senior devops engineer serp_jobs.h1.location_city

Job Description

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, and Terraform, or Pulumi.

This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.

What You'll Get :

• A collaborative team that's deeply invested in open source, community contribution, and infrastructure excellence.
• Complex technical challenges that require creative, scalable solutions.
• The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles.
• Access to the latest tools, frameworks, and upstream project developments.

Key Responsibilities :

o Neutron : Custom network plugins / drivers, L2 / L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve).

o Octavia : HA load balancing with amphora and provider drivers, TLS offloading, Layer 4 / 7 routing.

o Manila : Share drivers for NFS / CIFS, tenant access control, storage backends.

o Cinder : Block storage provisioning, volume snapshots, multi-attach, backend tuning.

o Nova : Compute resource scheduling, NUMA / cpu pinning, SR-IOV and PCI passthrough.

o Ironic : Bare metal provisioning workflows, BIOS / IPMI automation, PXE and UEFI boot configuration.

o Glance : Image lifecycle management, backing store optimization, image caching strategies.

Qualifications :

Preferred Qualifications :

Skills and Attributes :

Work Location : This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

91,500—$219,700 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here : https : / / www.five9.com / pt -pt / legal.

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.