Service desk manager serp_jobs.h1.location_city
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Service desk manager • charleston sc
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As the leader of our guest services team, you will be responsible for delivering the highest standards of hospitality to our guests.
You will be responsible for creating an exceptional experience fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
Lead, mentor and develop Service Coordinators.Promote new and existing bus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
What would you do? – The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.
Answers, screens, and forwards inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym.You will be the first and last impression for all of our members and potential new me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Kings Courtyard Inn is seeking a full time employee for the Front Desk Concierge position.As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform.
Acts as a point of contact for assigned relationships, resolves team e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The primary role of the Front Desk Agent position is to check-in and check out guests while providing efficient, friendly, and excellent customer service at all times and in accordance with hotel s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We want you to join our team! Taco Boy is a fun, energetic place to work.We value personality, drive and dedication, and reward success with fair wages, opportunity for growth and benefit opportuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms.
Medical / Dental / Vision benefits, a generous PTO p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Service Desk Analyst to provide remote IT support.Key Responsibilities Provide white-glove End User Service Desk Support via phone, email, and chat Manage incidents an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Planet Fitness Front Desk Associate.At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms.
Established in 1988 as a family-owned business, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas.We promise to provide a welcoming, motivating and clean environment with a professiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely.The IT Help Desk Manager will leverage help desk operations to collect, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service.
The Front Desk Agent must be accurate with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Support the service and tire team under the direction of the Manager, Store Service.Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Guest Service Manager
HOMECOURT HOSPITALITY MANAGEMENT INCCharleston, SC, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionBachelor’s degree in hospitality management, business management, or a related field At least 2 years of experience in a hospitality management role Proficient in Microsoft Office Suite and property management software Excellent customer service, communication, and organizational skills Ability to multitask and problem solve in a fast-paced environment Knowledge of hotel operations, practices, and procedures Ability to motivate and mentor employees Strong leadership and management skills Ability to adhere to all safety and security regulations Ability to work a flexible schedule, including nights, weekends, and holidays Ability to lift up to 50 lbs.
Job Description
Job Description
Description :
Welcome to the role of Guest Service Manager ! As the leader of our guest services team, you will be responsible for delivering the highest standards of hospitality to our guests. You will be responsible for creating an exceptional experience for all our guests and ensuring that our guests leave with a lasting impression. Your primary responsibilities will include overseeing the day-to-day operations of our guest services department, monitoring staff performance, providing quality customer service, resolving guest issues, and ensuring the highest standards of cleanliness and safety are maintained. With your excellent communication skills, strong leadership abilities, and passion for delivering exceptional customer service, you will be instrumental in helping us provide an outstanding experience for our guests.
Job Responsibilities
- Develop and implement strategies to maximize customer satisfaction and loyalty.
- Oversee the daily operations of the guest services team, including assigning tasks and providing guidance and training.
- Monitor guest feedback and act on customer satisfaction issues in a timely manner.
- Maintain an up-to-date knowledge of products, services, and pricing.
- Handle customer complaints and inquiries effectively and efficiently.
- Develop and implement policies and procedures to improve customer service.
- Ensure all guest services staff adhere to company standards and procedures.
- Establish and monitor performance standards, set goals, and provide timely feedback.
- Monitor team performance and take corrective action when necessary.
- Monitor and track customer service metrics and make recommendations for improvement.
- Develop and maintain relationships with customers to ensure their satisfaction.
- Coordinate with other departments to resolve customer service issues.
- Maintain an up-to-date knowledge of all hotel services and facilities.
Requirements :