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Initial Posting Date :

08 / 25 / 2025

Application Deadline :

09 / 01 / 2025

Agency :

Department of Human Services

Salary Range : 4023 - $5575

Position Type : Employee

Position Title :

Case Aide (Social Service Assistant) 9AM-6PM Shift

Job Description :

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Starand our vision for a positive RiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial / ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Opportunity Awaits!

Be the bridge that helps families thrive! This unique role blends logistics with heart requiring compassion quick thinking and strong coordination skills. If youre passionate about supporting children and familiesand ready for a meaningful career movethis is your chance to make a real impact.

We are currently seeking to fill a Case Aide / Temp Lodging Coordinator (Social Service Assistant) to join our Child Welfare team in the Gresham office. The schedule for this position is Monday-Friday 9AM-6PM Pacific this role an optional hybrid work schedule may be approved once all training requirements have been successfully completed.

Summary of Duties

As an employee working within the Child Welfare Program you will have an opportunity to make a meaningful difference in the lives of Oregons most vulnerable children and families.

As a Case Aide / Temp Lodging Coordinator you will :

Coordinate staff schedules and supervision for temporary lodging ensuring coverage smooth shift transitions and quality care for children.

Present on temporary lodging protocols and processes clearly communicating expectations and supporting consistent implementation.

Maintain organized systems for data entry and document tracking ensuring accuracy timeliness and compliance with agency standards.

Provide efficient and reliable office support to caseworkers including managing time-sensitive documentation scheduling appointments and anticipating team needs.

Provide thoughtful and responsive internal customer service maintaining professionalism and a collaborative attitudeeven in high-pressure or emotionally charged situations.

Monitor family visitation agreements; clearly explain procedures document interactions and ensure child safety during supervised visits and transport.

Support risk and safety assessments by ensuring timely completion of health screenings family evaluations and contributing to effective case planning.

Identify and coordinate with relatives for potential placements including initiating and tracking background checks and follow-ups.

Assist children through assessments for abuse or neglect and help facilitate well-organized trauma-informed transitions into temporary placements.

Participate in case-related meetings and staffing sessions providing input on logistics documentation status and overall case coordination.

Interested in learning more Here are some testimonials from current ODHS Workers.

Minimum Qualifications

A valid drivers license and acceptable driving record are required for this position

One year experience assisting professionals in one or more specialized social programs such as family services children services senior services mental or developmental disability services substance abuse programs juvenile corrections programs or occupational skills programs; OR

Possession of a current certification in Child Development Early Childhood Education Addiction Counseling Preparation or Juvenile Corrections; OR

45 quarter hours or 30 semester hours of college course work in sociology psychology early childhood education criminal justice human services juvenile corrections or occupational skills training; OR

An Associates degree in a field not closely related to Social Work / Human Services and six months of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging mental or physical disabilities juvenile prevention health cultural competencies and / or inadequate housing).

Essential Attributes

We are looking for candidates with :

Previous child welfare experience that includes successfully engaging clients (parents & children) and building rapport with families & community partners.

Experience providing various levels of supervision and support for children & families.

Demonstrated professional documentation skills with attention to grammar and the ability to proofread your own work effectively.

Experienced in task organization prioritization and time management to consistently meet deadlines.

Proficient in computer applications including Microsoft Word or various database software programs.

Demonstrated proficient verbal and written communication skills including the ability to write in plain language and communicate clearly.

Experienced in collaborating with team members and leadership to provide seamless support for children and families fostering clear communication and proactively addressing challenges to ensure efficient operations and high-quality care.

Working Conditions

Your work will be conducted in offices participants homes and other community sites.

Employee will work a professional work week Monday through Friday 9AM-6PM Pacific Time ; hours of work may fluctuate based on service needs. Occasional compensated overtime may be required including evening and weekend work.

An optional hybrid work arrangement (combination of remote and in-office work) may be approved once all training is complete and equipment requirements are met. Staff must remain available to report to the office as needed based on business demands.

Work hours may vary based on service needs and occasional compensated overtime including evening and weekend shifts may be required.

Occasional travel is required.

Some travel may be in hazardous weather conditions.

You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.

You may encounter stressful situations that will require quick decision-making skills.

Activities include traversing stairs moving on uneven terrain and helping children (weighing up to 50 pounds) in and out of car seats.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note : Your resume and cover letter may be uploaded in the Resume / CV field on the online application.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and / or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

ODHS Employee Resource Group communities that promote shared learning.

Cost of Living Adjustments.

Annual salary increases (until you reach the top of the listed salary range).

Amazing benefits package.

Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans preference :

Veterans preference information.

How to submit your Veteran documents for preference. Please do not attach your Veterans preference documentation in the Resume / CV field of your application.

General Information

This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).

The salary range listed is the non- PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible the salary range will increase by 6.95%.

This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

The recruiter for this position is Yvette Medford . Please include the REQ# when corresponding.

Email :

Phone (call or text) :

Come for a job. Stay for a career. Make a difference... for a lifetime!

Key Skills

Culinary Experience,Restaurant Experience,Food Preparation Experience,Food Service,Kitchen Experience,Dietary Aide Experience,Serving Experience,Cooking,Dietary Department Experience,Sanitation,Food Production Experience,Meal Preparation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 4023 - 5575