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Overview
Are you ready to take your career to new heights At Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of Americas workforce one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming respectful and skillful colleagues.
Responsibilities
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections phlebotomy PFTs audiogram testing and respirator fit testing
- Perform rapid screening tests (influenza strep mono glucose etc.)
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
- Maintain supplies clean rooms and equipment and stock exam rooms
- Maintain and operate all medical devices and equipment including calibration and record keeping in accordance with current policy and procedures
- Notify supervisor immediately if equipment is not functioning properly supplies are needed or facility is not operating as expected
- In partnership with center leadership assist with patient flow and volume
- Keep patients informed of expected wait times during all aspects of the center visit
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
- Ensure accuracy in documentation
- Perform front office duties : greet patients obtain authorization check in / out communicate wait times answer multi-line telephone system and distribute employer results / paperwork as needed
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings or huddles as required
- Assist in maintaining a neat clean and orderly appearance throughout the facility
- Complete any applicable training including but not limited to clinical competency training that occurs monthly
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Qualifications
Education Level : Vocational / Technical / Business School
Graduate of an accredited medical assistant program with completion of an externship highly preferred OR at least one year of direct patient care experience as a medical assistant OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
Job-Related Experience
Job-Related Skills / Competencies
Additional Data
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employerincluding disability / veterans
Key Skills
EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration
Employment Type : Unclear
Experience : years
Vacancy : 1