Technical engineer serp_jobs.h1.location_city

Field Support Technician

Apex Systems has partnered with a company who is a major player in the Tech Industry who is currently looking for a Field Support Technician in the Las Vegas area! This on-site role is a travel based project working on a W2 basis. Candidate must be a US citizen.

Work Location : Las Vegas- travel required up to 50 miles

Shift : TBD- expect a 40hr work week with potential for OT

Note : There is a 16 week training program once hired.

Job Description

Responsible for resolving HPE hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of HPE customer's data centers.

• Must have your own transportation, insurance and valid drivers license.
• Must be willing to travel from customer to customer when necessary.
• Mileage / Tolls / Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.
• Must be able to work overtime if you are in an installation or rack / stack event.
• Must be able to work weekends with advanced notice due to a customer installation schedule.

Tasks include, but are not limited to :

Must-Haves

Must have a basic understanding of Storage theory, Server layout and Network concepts.

Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.

Requires good understanding of the general / technical aspects of the job.

Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.

Must possess professional written and verbal communication skills.

Must be organized and able to document daily activities.

Must maintain successful communication and working relationship with management & peers of all levels.

Teamwork and interpersonal skills.

Must be willing to work outside of standard business hours and weekends.

Must be willing to travel for out of state projects.

Requirements

Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.

Ability to operate manual and power hand tools.

3+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study.

Whats in it for you?

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.