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User experience researcher • lansing mi

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Enterprise Services - Programmer 3 - OCI - User Experience (UX) Researcher

Enterprise Services - Programmer 3 - OCI - User Experience (UX) Researcher

Global Pharma TekLansing, MI, United States
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Job Title : User Experience (UX) Researcher.As a UX researcher, you will be responsible for helping define and drive the design of state services or applications. You will reveal what our users need ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Experience Supervisor

Customer Experience Supervisor

TDC GroupEast Lansing, MI , US
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Are you passionate about owning the delivery of best-in-class customer service?.As the nation's largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Online Product Support - No Experience

Remote Online Product Support - No Experience

GLOCPALansing, Michigan
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior User Experience Researcher

Senior User Experience Researcher

VirtualVocationsLansing, Michigan, United States
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A company is looking for a User Experience Researcher.Key Responsibilities Define the research roadmap based on business priorities and stakeholder needs Lead medium-sized projects from end-to-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Virtual Data Researcher (Work-at-Home)

Virtual Data Researcher (Work-at-Home)

FocusGroupPanelLansing, Michigan, United States
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Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time.This is a remote work from home position perfect for those with any type of work background su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Associate - Guest Experience Specialist

Sales Associate - Guest Experience Specialist

Bob's Discount FurnitureLansing, MI, United States
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Retail Guest Experience Sales Specialist.Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal Jobs SourceLansing, MI, US
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NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

The Postal ServiceLansing, MI, US
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NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Experience Specialist

Customer Experience Specialist

Best Buy Co., Inc.Okemos, MI, United States
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As a Customer Experience Specialist, you will be the friendly face that welcomed visitors at Best Buy.We provide comprehensive training that equips you with the expertise to confidently assist cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Experience Lead (GEL)

Guest Experience Lead (GEL)

McDonald'sLansing, MI, US
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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retail Customer Experience Coordinator

Retail Customer Experience Coordinator

TJXOkemos, MI, US
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Responsible for promoting an excellent customer experience.Oversees a team of associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.Leads by exa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashHolt, MI, United States
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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
UX Researcher

UX Researcher

METALansing, MI, United States
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Meta), formerly known as Facebook Inc.When Facebook launched in 2004, it changed the way people connect.Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Line Cook / Kitchen Team - Experience Required

Line Cook / Kitchen Team - Experience Required

Applebee'sLansing, MI, US
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Are you looking for a fun & fast paced opportunity with great career advancement opportunities? Bee'come an Apple Buddy and. TEAM Schostak Applebee’s.Team Members as a recipient of the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Lansing, MI - IT - DTMB - CSS - End User Support - Cloud Engineer - Cloud Contact Center Engineer

Lansing, MI - IT - DTMB - CSS - End User Support - Cloud Engineer - Cloud Contact Center Engineer

E-SolutionsLansing, MI, US
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Security comments : Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with hybrid work schedule confirmed, and the candidate's.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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End User Support - Cloud Architect

End User Support - Cloud Architect

SamprasoftLansing, MI, US
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As a Cloud Architect, you'll be responsible to provide technical oversight for all new and existing SaaS implementations for the Michigan Enterprise Contact Center team.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Experience Specialist I

Customer Experience Specialist I

SolomonEdwardsLansing, MI, United States
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SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support.We work with some of the w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal SourceLansing, MI, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail Experience Supervisor

Retail Experience Supervisor

Best BuyOkemos, Michigan, USA
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As a Retail Experience Supervisor youll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this youll focus on providing positive employee experienc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Enterprise Services - Programmer 3 - OCI - User Experience (UX) Researcher

Enterprise Services - Programmer 3 - OCI - User Experience (UX) Researcher

Global Pharma TekLansing, MI, United States
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Job Title : User Experience (UX) Researcher

Location : Lansing,MI

Duration : 12 Months

Job Description :

As a UX researcher, you will be responsible for helping define and drive the design of state services or applications.

You will reveal what our users need from our services by conducting research, working with cross-functional teams, and performing usability studies.

These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive and seamless.

Lead and co-lead primary and secondary user research by facilitating workshops, interviews, focus groups, and usability testing.

Plan and implement user research strategies and methodologies.

Organize and evaluate quantitative and qualitative research.

Conduct market and ethnographic research.

Work with cross-functional teams to identify and evaluate research topics and approaches.

Challenge the "status quo" and propose innovative solutions to complex business problems.

Present and promote research findings to program owners and business stakeholders.

Ask questions, gather data, and analyze data.

Use a diverse set of UX research tools.

Skills / Requirements :

Five or more years of UX research experience.

Strong understanding of UI Design.

Experience with :

Creating wireframes and prototypes and using various tools (Figma, Sketch, or equivalent).

Creating user personas and user journey maps.

Empathy mapping development.

Leading user workshops and facilitating sessions.

Generating insights from data and effectively sharing research results.

Planning and conducting usability testing.

Research-related tasks including research, planning, evaluating, and iteration.

Formulating specific, answerable, and practical questions.

Collaborating effectively with stakeholders and acting as a strategic partner in decisions.

Remote testing tools.

Creating formal presentations and user finding reports

Presenting findings and recommendations to executive sponsors and business stakeholders