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UX Designer

Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our UX Designer in the Revenue Management Domain. The team supports applications used by our business partners to onboard new hotels, maintain hotel data, and set up and distribute rate plans and rates for our hotel rooms. As a key member of our Revenue Management team, you will be a valued resource to assist in modernizing legacy systems, delivering software projects and enhancements, and participating in resiliency efforts to keep our portfolio of applications secure, stable, and highly available.

Are you analytical and proficient in UX design? We invite you to apply for our UX Designer role today and #MakeItYourChoice.

Your Responsibilities

• Create simple sketches and paper prototypes to illustrate your ideas.
• Create low-fidelity wireframes.
• Design detailed comps based on the Choice Amenity design system.
• Annotate and translate key functionality to project teams and development.
• As needed, provide consultancy-level advice and design thinking to stakeholders on user experience, usability, visual design, research, and information architecture.
• Identify additional opportunities to improve the usability and flow of ChoiceHotels.com and mobile apps.
• Monitor the success of your work through our A / B testing and analytics.
• Continue to iterate on your hypothesis as needed to set a new baseline for our guests.
• Partner with analytics to capture, synthesize, and leverage insights from customer insights tools.
• Interpret guest data and feedback to help shape your hypothesis.
• Leverage target audience insights to help further shape your vision.
• Craft user journeys to help shape the flow and proper pathing of your experience.
• Assist with discovery sessions, working directly with our research team and Choice guests.

Your Experience, Skills & Competencies

Education, Experience, Knowledge

Skills

Abilities

Your Team

This individual contributor role will report to the Senior Manager, Software Engineering, Revenue Management Domain. You will have five peer teammates and collaborate with cross-functional departments regularly.

Your Work Location

As our UX Designer, you will be based in our beautiful, state-of-the-art technology hub in Scottsdale, AZ. Choice opened this newly constructed world-class technology center in October 2021.

About Choice

Choice Hotels International, Inc. (NYSE : CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We're the hotel company for those who choose to bet on themselves the underdog, the dreamer, the entrepreneur because that's who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward giving our work at Choice a purpose larger than our business.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few :

Choice Hotels International, Inc. (NYSE : CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves the striver, the dreamer, the entrepreneur because that's who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward giving our work at Choice a purpose larger than our business.

Our corporate office locations :

North Bethesda, MD Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field / Remote Select roles designated as field / remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choices Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choices Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver