Customer Service Specialist

Customer Service Specialist open job in San Diego, CA

Location : Carlsbad, CA

Schedule : On-site Monday–Friday, can work Hybrid after 90 days

Job Type : Temp-to-Hire

Pay Rate : $24 / hour

About the Role :

We’re searching for an outgoing and confident Customer Service Specialist to join a dynamic insurance team in Carlsbad. This role begins with a full-time, in-office schedule and transitions to a hybrid work model after 90 days. Ideal candidates are comfortable with high call and email volume, multitasking, and navigating challenging customer interactions with professionalism and empathy.

Key Responsibilities :

• Answer incoming calls and emails with a customer-first mindset
• Review and process audit paperwork with accuracy and attention to detail
• Handle multiple tasks efficiently in a fast-paced environment
• Resolve customer inquiries and concerns with clarity and confidence
• Maintain detailed records of customer interactions and follow-ups
• Collaborate with internal teams to ensure smooth operations and customer satisfaction

Qualifications :

Perks :

If you meet the qualifications, please apply today!

Pay Details : $ per hour

Search managed by : Alicia Fritzal

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.