Description
The Office Manager is the backbone of the local DRMP office, ensuring smooth day-to-day operations and providing essential support to staff and visiting professionals. They act as the liason between the local office and DRMP's headquarters and other regional offices. They are the central point of contact for internal and external inquiries and play a key role in maintaining a positive and productive work environment.
Work-life balance redefined : Discover the DRMP Difference : Careers | DRMP
Your Primary Responsibilities will include
Office Management :
- Maintain a professional and organized work environment (including cleanliness, supplies, and equipment)
Manage general office budget and expenses
Communicate and coordinate with property manager for building maintenance and repairs, as applicableManage office supplies and equipment, ensuring timely replenishmentCoordinate with IS team and troubleshoot basic technical issuesCoordinate with vendors for servicing office equipmentWork with legal and compliance teams to manage risks and ensure that the office operates within established guidelines, including safety, security, and emergency preparation & responseManage and maintain regional office filing systems (physical and digital)Administrative Support :
Prepare, manage, and coordinate travel arrangements and expense reports for staffManage staff and conference room schedules and calendars, including scheduling meetings and appointmentsProvide administrative support to professional staff, including document creation, editing, and filingCoordinate communication between the local office and corporate headquarters on administrative tasks, distributing information and reportsServe as an extension of corporate business services (Marketing, Human Resources, Information Systems, Finance & Accounting) to support needs of the local officeAct as a point of contact for clients and visitors, handling inquiries and providing logistical supportPrepare fee proposals / scope of workIn coordination with Marketing, as applicable, manage staff registrations for civic and industry eventsHuman Resources :
Assist with onboarding new staff at the regional officePlan and organize employee engagement functions for the regional office in conjunction and coordination with corporate-wide programs, budgeted local events, and other regional offices, as applicableOversee basic HR functions in coordination with the regional officeClient and Visitor Services :Serve as the first point of contact for the regional office (phone, email, visitors)Manage client inquiries and requests in a professional and courteous mannerCoordinate client and guest visits and meetingsIn some instances, the Office Manager may be required to provide support to more than one regional office on a continuing or limited basis, as needed.
In addition to these general responsibilities, office managers may also have specific roles and responsibilities related to DRMP’s market sectors and individualized support needs of the local office.
What you'll need
Efficiency and Productivity :
High staff satisfaction with office environment and support servicesTimely completion of administrative tasks with minimal errorsAdherence to budget for office expensesCommunication and Collaboration :
Strong working relationships with staff at the regional office and headquartersEffective communication with headquarters on administrative mattersPositive client and staff feedback on service experienceProblem-Solving and Initiative :
Ability to anticipate and proactively address office needsEffectively troubleshoot and resolve administrative issuesDevelop and implement improvements to office processes and proceduresExcellent interpersonal and written & oral communication skillsStrong computer skills with experience in Word, Excel, OutlookKnowledge of basic accounting practicesKnowledge of internet researchAbility to handle a wide range of tasks and responsibilities independentlyProactive approach to identifying and resolving issues within the regional officeValid driver’s license with approved / acceptable driving history requiredDRMP Offers
Excellent compensation packageOutstanding holiday and paid-time-off programs401(k) Plan and MatchCareer Path Development Program (Management & Technical Career Tracks)Mentorship ProgramTuition ReimbursementParental LeaveCompetitive health and dental insurance premiumsVariety of voluntary benefit optionsShort-Term Disability / Long-Term DisabilityCompany-furnished life insuranceEmployee Assistant Program (EAP)Flexible Spending Accountand MoreDRMP is a Drug and Alcohol Free workplace, an Equal Employment Opportunity employer and E-Verify employer.
Infrastructure is the backbone of the communities where we live, work, and play. Done well, infrastructure changes lives for the better – promoting opportunity, equity, sustainability, and safety.
Trilon is bringing together a family of the nation’s best infrastructure consulting firms. We invest in talent, technology, and targeted M&A to ensure we are the firm of choice for our clients and our people to deliver sustainable infrastructure solutions.
Trilon helps our communities plan, design, and deliver critical infrastructure more quickly, affordably, and impactfully.