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Account Executive
Account ExecutiveMarmon Holdings • Buffalo, NY, US
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Account Executive

Account Executive

Marmon Holdings • Buffalo, NY, US
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Join Our Team at Marmon Medical Manufacturing

Come join a team where people make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

At Marmon Medical Manufacturing, we work with purpose and are actively involved in the advancement of improving patient outcomes. Through our work we have developed successful long-term partnerships with leading orthopedic companies. We work together every step of the way to optimize complex surgical instrument solutions, elevate engineering designs, and streamline production with superior quality, consistency and on time delivery.

Built on the combined expertise of Precision Edge Surgical Products Company and Apex Tools and Orthopedics Company, Marmon Medical Manufacturing brings industry-leading engineering know-how and a 35-year track record of success. Our broad capabilities and commitment to stay at the forefront of technology means we continuously invest in innovation that helps our customers stay ahead in a fast-evolving market.

Our Vision : To be the trusted technical leader and first-choice strategic outsourcing partner in the development and manufacturing of complex surgical products for leading orthopedic companies.

Requirements of the role (the Must Have's) :

  • Bachelor's degree in business and / or technical background.
  • 5-10 years of account management or business development experience in the orthopedic marketplace.
  • Contract manufacturing sales expertise in orthopedic / medical devices required.
  • Ability to construct and negotiate complex agreements.
  • Availability to travel up to 30-40%.
  • Trusted and established relationships with key decision makers at high value assigned orthopedic OEM's.
  • Experience working with contract manufacturing plants in China preferred

The Account Executive Role :

  • The Account Executive will be responsible for developing and executing strategic sales plans, building strong customer relationships, and achieving sales targets for our contract manufacturing operations. You will collaborate closely with cross-functional teams including customer service, finance, planning, and site operations leadership to ensure alignment with business objectives and customer needs.

    • Essential Job Functions :

  • This position requires approximately 30% of the time managing current business and 70% of the time identifying and driving new business opportunities.
  • Maintain a comprehensive understanding of Marmon Medical Manufacturing's processes, capabilities, and products.
  • Understand and contribute to executing Marmon Medical Manufacturing's long-term strategic plans, growth strategies, and core competencies.
  • Work collaboratively and effectively with internal customer service, account managers, and engineering teams to maximize account management and sales execution.
  • Strengthen and maintain strong relationships with assigned accounts by understanding their business goals, while aligning them with our company growth plans.
  • Grow, develop, and maintain relationships with key decision makers and influencers in both horizontal and vertical Original Equipment Manufacturer (OEM) organizations.
  • Stay informed about industry trends, competitors' actions, and market conditions to provide valuable insights that position our business for success.
  • Recognize opportunities for upselling and cross-selling, offering innovative solutions that add value and contribute to the company's sales objectives.
  • Serve as a customer advocate within the organization, ensuring prompt action on client feedback to continuously improve service delivery.
  • Devise strategic and tactical plans to increase revenue and profitability from identified accounts while adapting to the changing needs of clients.
  • Work with support teams such as the customer service department, engineering, and operations, and any other departments to resolve any issues or conflicts raised by key clients in a timely manner.
  • Independently assess overall medical OEM markets within defined accounts and identify key target divisions where MMM service and capabilities have the potential to provide exceptional value.
  • Leverage personal industry network to gain access to high value opportunities within key target medical OEM's.
  • Maintain alignment and consistency in application of key processes, tools, and behaviors such as quote workflow, presentation content, developing reporting tools, etc.
  • Successfully navigate formal and informal internal networks and driving highly effective internal communication.
  • Ability to identify appropriate projects in all divisions of target clients and close on those projects.
  • Collaborate with commercial department to develop marketing activities.
  • Meet or exceed new business performance objectives within assigned accounts.

    • Knowledge, Skills, and Abilities to be successful in this role :

  • Be a solutions provider with a passion for customer service and win-win approaches to business.
  • Must be self-directed.
  • Ability to influence technical and business leaders.
  • Must possess a sense of urgency and personal commitment.
  • Execution focused - decisive / confident, open / candid, ability to energize others.
  • Independent and solution driven.
  • Ability to successfully develop and manage key relationships across complex organizations both internally and externally.
  • The ability to apply critical thinking skills and achieve creative solutions to often complex challenges.
  • Demonstrated ability to prioritize.
  • Financial analysis capability.
  • Strong negotiation skills.
  • Ability to work in a constructive, positive manner with others in a team environment.
  • Strong leadership skills.
  • Excellent verbal and written communication skills.
  • Ability to effectively process and communicate strategic processes and business approaches.
  • Strong time-management skills.
  • Ability to adapt to change and be flexible in a changing business environment.
  • Knowledge of CRM or similar sale's systems.

    • Seniority Level : Mid-Senior level

    Industry : Medical Equipment Manufacturing

    Employment Type : Full-time

    Job Functions : Business Development

    Skills : Cutting Tools, Contract Manufacturing, Key Account Management, Orthopedics, New Business Development, Teamwork, Sales Management, Customer Relationship Management (CRM)

    We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

    Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

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