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Call Center Representative
Call Center RepresentativeMindlance • New York, New York, United States
Call Center Representative

Call Center Representative

Mindlance • New York, New York, United States
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"Recent Call Center Representative and Bilingual is a must"

Note : It's an on site job role, Best suited candidates will be contacted to discuss further about the job role.

Job Details :

Job Title : Call Center Representative (Onsite, Bilingual)

Location : New York, NY, 10004

Duration : 3 Months (Contract Assignment)

Schedule : 11 : 00 AM-07 : 00 PM M-F (some Saturdays (8-4) as well)

Job Summary :

Customer Service Professional who handles incoming and / or outgoing calls. (Extensive)

Job Responsibilities :

  • Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
  • Other assignment as necessary.
  • Extensive phone experience and computer literate.

Skills :

  • Recent Two (2) years of experience and Bilingual (Spanish or any).
  • Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
  • Active listening providing full attention to callers to understand their concerns and needs .
  • Effective problem-solving to analyze a situation, identify core issue and find effective solution.
  • Education :

  • High School Diploma or general education degree (GED).
  • EEO : “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans.”

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