Receptionist Position
Robert Half is partnering with a respected healthcare organization in San Diego to hire a receptionist to support front office operations. This role is ideal for someone who delivers excellent patient care, thrives in a fast-paced clinical environment, and maintains professionalism and compassion in every interaction.
Key Responsibilities :
- Greet patients, visitors, and families with a warm and professional demeanor.
- Manage front desk check-in / check-out processes, ensuring accurate and timely patient registration.
- Answer a high volume of phone calls, route messages, and provide general clinic information.
- Verify insurance information, collect co-pays, and assist with billing inquiries.
- Schedule and confirm patient appointments using the clinic's EMR system.
- Maintain patient confidentiality and ensure compliance with HIPAA regulations.
- Assist with administrative tasks including data entry, scanning, filing, and updating patient records.
- Coordinate with medical assistants, nurses, and providers to support smooth clinic operations.
- Help manage incoming / outgoing mail, faxes, and medical documentation.
Requirements :
1+ year of receptionist or front office experience in a healthcare or medical office setting required.Experience with EMR / EHR systems (e.g., Epic, Cerner, Athena, NextGen) strongly preferred.Knowledge of insurance verification and basic medical billing processes is a plus.Excellent customer service and communication skills with a patient-first approach.Strong attention to detail with the ability to multitask in a busy front office environment.Professional, reliable, and empathetic when working with diverse patient populations.