Life Services Life Coach II

Job Summary :

The Life Services Life Coach II provides one-on-one coaching and development for participants in the Life Services program with a focus on complex populations as defined by member needs both urgent, immediate, and long term to prepare members for employment or education programs and assist them with social determinants of health (SDOH) needs.

Essential Functions :

• Complete required assessments by gathering information from the member
• Support a positive environment for the member by motivating, recognizing and engaging participants through proper communication and individualized practices
• Maintain required documentation in case management system and follow all e-manual instructions
• Research developments in the fields of workforce and career development for those in and working to get out of poverty
• Act as a liaison to social service agencies (SDOH), government agencies, employers, employment and education programs
• Advocate for Life Services participants to access resources
• Coordinate logistics for appointments as necessary
• Support development of Care Plan and monitoring and reporting on participant status
• Arrange and coordinate services with community leaders; partners to maximize utilization of available resources and support groups
• Work with CM to endure Care Plan is carried out appropriately
• Regular travel to conduct member, provider and community-based visits as needed to ensure effective administration of the program
• Maintain a comprehensive understanding of Life Services best practices, as demonstrated via supervisor audits, successful goal setting and achievement, and skills assessments
• Required to carry the minimum caseload set by supervisor
• Apply coaching skills to complex populations (e.g., reentering citizens, SUD, SBH) through ongoing learning (e.g., attending multiple training courses) and sustained focus on a particular population
• Required to perform additional tasks and projects, such as support new hire onboarding, training, and mentoring when applicable
• Perform any other job duties as requested

Education and Experience :

Competencies, Knowledge and Skills :

Licensure and Certification :

Working Conditions :

Compensation Range :

$53,400.00 - $85,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type : Hourly

Competencies :

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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