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Utility Field Technician

Utility Field Technician

City of Jersey VillageHouston, TX, US
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Utility Field Technician

The City of Jersey Village is seeking a dedicated Utility Field Technician to join our team. As a front-line representative of the City, this position ensures reliable water and wastewater services for residents and businesses. The Utility Field Technician provides responsive, customer-centered service by investigating and repairing water leaks, addressing meter issues, responding to sewer stoppages, and conducting inspections. This is a hands-on role where you'll work directly with residents and team members to maintain safe, dependable utilities for our community.

Key Responsibilities

  • Respond to resident service requests, including water leak investigations, meter repairs, and sewer stoppages.
  • Perform grease trap (FOG) and customer service inspections to support system efficiency.
  • Conduct water leak repairs, particularly within meter boxes, to reduce water loss.
  • Complete monthly meter reading duties using AMI (Advanced Metering Infrastructure) and manual methods as needed.
  • Maintain water quality by operating valves, flushing hydrants, and reviewing GIS maps.
  • Communicate effectively with residents to provide updates and professional customer service.
  • Assist with emergency response efforts for water main breaks and sewer line repairs, including after-hours and weekend on-call assignments.
  • Accurately document inspections, repairs, and resident interactions for reporting and accountability.
  • Support general utility operations, maintenance, and contractor oversight as needed.

Qualifications

  • High school diploma or GED required.
  • Previous utility, water / wastewater, or maintenance experience preferred.
  • Ability to learn and apply applicable federal, state, and local utility regulations.
  • Strong communication and customer service skills.
  • Ability to work outdoors in varying weather conditions.
  • Valid Texas driver's license required; CDL preferred or ability to obtain.
  • Willingness to participate in on-call rotation, including weekends and after-hours work.

    • Why Join Jersey Village?

  • Competitive pay and benefits package.
  • Opportunity to work with a supportive, community-focused team.
  • Hands-on role where your work directly impacts the quality of life for residents.
  • Training and growth opportunities in water / wastewater operations.
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