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UPS Field Service Engineer - West Palm Beach

UPS Field Service Engineer - West Palm Beach

EOLA PowerWest Palm Beach, FL, US
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Job Description

Job Description

Position Overview :

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites, primarily in the South Florida region.

Key Responsibilities :

  • Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
  • Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
  • Coordinates with technical support to resolve maintenance or operational issues.
  • Assists in developing Methods of Procedures (MOPs).
  • Reports to a supervisor for any unusual issues or developments.
  • Trains periodically at company headquarters on testing equipment and rebuilding systems.
  • Completes Field Service Reports promptly and provides proactive recommendations to clients.
  • Candidate will be based from home.

Qualifications :

  • Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
  • Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
  • Proficient with hand tools and test equipment for maintenance and repairs.
  • Strong verbal, written communication, and customer service skills.
  • Ability to work independently with resourcefulness and initiative.
  • Knowledge of equipment manufacturers' specifications.
  • Physically capable of bending and lifting up to 100 lbs as required.
  • Willingness to work nights, weekends, and be on-call when needed.
  • Basic knowledge of computer hardware and software.
  • Prior experience with third-party UPS service providers is a plus.
  • OEM factory training or experience with brands such as Emerson / Liebert / Vertiv, APC / MGE / Schneider, or Eaton / Powerware / PDI is required.
  • A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
  • Military veterans with experience in Electrical / Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
  • Must have a clean driving record.
  • Primarily regional travel within South Florida; occasional national travel may be required for emergencies.

    • Location Preference :

    Candidate is preferred to live in the West Palm Beach, FL area but open to other locations within South Florida, from Miami to West Palm Beach areas.

    Benefits :

  • Competitive salary with full benefits package
  • Paid Time Off (PTO)
  • 401(k) with company matching
  • Gas card and vehicle allowance
  • Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
  • Growth Opportunities
  • Training & Development

    • This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.

    If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.

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    Field Service Engineer • West Palm Beach, FL, US