Data Center Support Manager

Cloud Data Center Leader

We are looking for an experienced leader with strong people management skills, business acumen, and well-rounded IT technical abilities to lead the teams responsible for building and supporting our Cloud Data Centers in San Antonio, TX. Strong knowledge of computer hardware (Server, Storage, and Networking). Drive and manage escalations to rapid resolution and closure. Work with distributed teams across the country. Growing the team by recruiting and hiring top talent. Delivering expansion projects on time and high quality. Collaborating and working effectively with best-in-class architects, engineers, product management, etc.

This role involves managing the physical site in San Antonio, TX. You should be experienced in managing a multi-disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility, and the colocation partners. Management and support of 15-20 Data Center Technicians. Data Center day-to-day support operations in 7 / 24 mission critical environments. Installation, Field Change Orders, and Hardware Break / Fix activity. Responsible for ensuring timely delivery of services / tasks to meet milestones and customer KPI's. Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc). Reacting to and managing incidents, driving resolution and after-action analysis. Capacity expansion at all scales (rack, additions, block additions, white space growth, new sites, etc). Drive local recruitment for future hires.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only.

US : Hiring Range in USD from : $80,000 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following :

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee / Spouse / Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M2

About Us : As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.