Business Program Manager Sr - Commercial & Private Bank

Business Program Manager Sr - Commercial & Private Bank

As a direct report to the Head of the business line, the Business Program Manager Sr will perform critical roles to create leverage for the Head of the business line and the entire leadership team of the business line. The Business Program Manager leads critical business functions, providing project and administrative support, and ensuring seamless operational execution across the entire line of business. Applies discretion and independent decision making to multiple job functions including; financial reporting, information management, content creation, special projects, strategy implementation, team and office management, employee onboarding, manages all data security and systems access issues, and takes direction from the manager on time allocation to ensure priorities align with organizational goals. This position provides a crucial function for the senior leadership team, helping them make informed decisions and execute their strategic vision for the bank. Independently manages and leads projects and is responsible for enhancing effectiveness for the team. Responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications. Will be required to apply business acumen to perform all tasks. This role fosters collaboration among Business Program Managers and Executive Assistants to ensure coverage, operational continuity, and a culture of teamwork.

Job Responsibilities :

• Works closely with the Head of assigned business line to :
• Lead the structure of projects for the leadership team. This involves translating leadership team priorities to executable plans, problem solving with other team members and partners to achieve stated outcomes, conducting research and analysis as needed to inform the project, and ensuring projects are brought to closure.
• Create content for high impact and high level executive presentations, board materials, leadership routines, team meetings, and other forums. Content may take the form of presentations, agendas, executive summary and action items, spreadsheets, or other.
• Analyze data to discern insights that support decision making.
• Assists other members of the senior leadership team with special projects, content creation, analysis, and research, as required.
• Develops and distributes reports, collects and analyzes information, prepares presentation materials which may include multi-media applications.
• Coordinate new employee onboarding, ensuring seamless integration into the team and alignment with business protocols. Manage data security and systems access, ensuring compliance with company policies and regulatory standards.
• Organizes written and verbal communication, draft letters and documents, takes meeting minutes, oversees maintenance and organization of recordkeeping and filing. Effectively communicate announcements.
• Makes travel arrangements, manage calendars and prioritize meeting requests for an orderly schedule for Head of business line, others in the office, and those on the leadership team.
• Interfaces with other leaders, stakeholders, and vendors for business overviews, presentations and onsite visits and coordinates all office needs such as onboarding.
• Drives strong, collaborative relationships with other Business Program Managers and Executive Assistants to provide seamless coverage and support during absences. Foster a cooperative environment that encourages information sharing, teamwork, and alignment across roles.

Additional Accountabilities :

Job Requirements :

Required Qualifications :

Preferred Qualifications :

Job Competencies :

Flagstar is an Equal Opportunity Employer

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.