Customer Service Representative

A company is looking for a Customer Service Representative to provide support to clients and patients. Key Responsibilities Handle escalated patient calls and de-escalate situations effectively Work proficiently in multiple client systems and various communication channels Mentor new employees and develop proficiency in AR Management procedures Required Qualifications High School Diploma or equivalent combination of education and relevant experience Strong organizational, multi-tasking, and time-management skills Ability to act independently and as part of a team Proficiency in handling various communication channels Experience in customer service roles preferred