Assistant Manager

Assistant Manager

Wilmington Animal Healthcare Veterinary Hospital is a full-service veterinary hospital located in stunning Wilmington, North Carolina. Just steps from unforgettable ocean views, beaches, and UNC Wilmington, our 6-doctor, AAHA accredited, progressive, small animal practice is world-class. Our professional, compassionate, collaborative, and courteous team is a ton of fun and has been committed to providing comprehensive veterinary care to our highly-valued community since 2006. If you are a passionate and caring team player, please feel free to send us a resume or apply today!

Reporting to the Hospital Manager, the Assistant Manager is responsible for assisting the Hospital Manager within our fast-paced, multi-doctor veterinary hospital. The Assistant Manager will assist the Hospital Manager with HR functions including hiring / staffing, training, performance management, and instituting / maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment, as well as administrative tasks and client relations.

Job Duties and Responsibilities :

• Maintain a positive attitude in all interactions with clients, pets, and teammates.
• Partners with the Hospital Manager to address staffing needs including hiring, training, reviewing, and coaching staff.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Approve daily timesheets and correct schedules in Dayforce.
• Reconcile End of Day reports and check daily deposits.
• Proactively demonstrate the ability to show empathy towards clients and treat pets with compassion and respect.
• Address and work to resolve employee conflict and behavior.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, cash and credit card handling procedures, and opening and closing procedures.
• Meeting and exceeding business goals and objectives.

Pay range $26.00-28.00 / hr depending on experience. Must possess excellent communication and conflict management skills. Experience leading a diverse work force and establishing a positive team environment. Experience leading a team in a veterinary environment is a preferred. Flexible scheduling including some holidays and weekends. Any veterinary experience strongly preferred. Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary, & AD&D) Short Term Disability Paid Time Off Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teledoc Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth. Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people.