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IT Onsite Systems Engineer

IT Onsite Systems Engineer

iVenture SolutionsJacksonville, FL, US
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Job Description

Job Description

Description

The Onsite Systems Engineers supports Microsoft server technologies, network components, and provides escalation support to the Systems Administrators and clients.  This includes the following :

  • Analyze, monitor and support Windows server based technologies
  • Monitor network performance, identify root-cause issues and resolve
  • Provide server, network and desktop / application support to clients and your team
  • Assist the team with specific client projects as required

Position Overview

Perks of working here as an IT Onsite Systems Engineer…..

  • Focus on Work / Life Balance
  • We match 4% on your 401K
  • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
  • Comprehensive benefits package which includes paid life insurance and paid long term disability
  • Peerfit membership - providing free sessions at local gyms and studios
  • Paid Maternity, Paternity and foster leave
  • Quarterly employee / family outings
  • Career path road mapping
  • 200 spend in our iVenture Company Store on your anniversary year with us!
  • Real Culture initiatives and recognition, not just pizza parties
  • 360 degree feedback. You talk, we listen.
  • Mileage reimbursement
  • Super cool technology – virtual lab, paid certifications and training days
  • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
  • You are a great IT Systems Engineer candidate if you have.....

  • Bachelor’s Degree , business related field preferred, or equivalent experience
  • 5+ years supporting current windows server technologies and client / server applications in a windows based network environment.  Specifics include :
  • Microsoft Windows Server and Exchange Server 2007 / 2010 / 2013 (or enterprise mail systems)
  • Active Directory, Group Policy
  • All current Microsoft Desktop Operating Systems (XP / 7 / 8)
  • LAN / WAN technologies and related equipment (switches, routers, etc.)
  • Experience with XenApp / RDS or other VDI technologies preferred, but not required.
  • Extensive hands-on experience with Windows 2008 R2 / 2012 Server, Exchange 2003 / 2007 or 2010 and Windows XP / 7 / 8 including maintenance and support
  • Experience with LAN and WAN technology and firewalls (Cisco / SonicWALL)
  • Microsoft Certified Professional Status (MCSE or MCITP) required
  • What you'll be doing as an IT Systems Engineer…..

  • Support Microsoft Windows server technologies (Server 2008 R2 / 2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms
  • Install and configure Windows server and related technologies, virtualization platforms, and network components as needed to complete client projects
  • Provide help desk escalation support to System Administrators (server, network, desktop, and line of business / hosted application support)
  • Monitor performance of Windows server and server applications, identify root-cause and resolve issues
  • Resolve network performance issues (internet bandwidth problems, ISP issues and firewall / router issues)
  • Produce and maintain detailed technical and training documentation
  • Typical week : 40% server / network support, 20% server / network projects, 20% escalations, 10% overflow coverage for sys admins / team lead, 5% admin / meetings, 5% training
  • Additional Information :

  • Valid driver’s license and insurance with reliable transportation.  This position will require some in-frequent travel to the other client offices as needed.
  • Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check
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