Region Clinical Intake Specialist (Nurse, Office, LPN) - HomeCare

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common : Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Region Intake Specialist.

The Region Intake Specialist performs the entire patient intake process, including communication with patients and families, data entry, insurance verification and MD verification. They build and maintain relationships with referral sources, address customer needs, and lead a daily intake meeting.

Key areas of responsibility :

Performs all daily patient referral and intake procedures including insurance verification and financial / clinical clearance and ensures patients are admitted in accordance with the intake policy. Provides recommendations for process and policy improvements. Ensures compliance with all state, federal, and Joint Commission referral / intake regulatory requirements.

Stays thoroughly informed about the details of contracts the organization has with insurance companies, healthcare networks, or other partners for Home Health and Hospice services. Ensures patient admissions comply with rules, requirements and terms in the contracts.

Establishes and maintains positive working relationships with current and potential referral sources.

Provides a smooth transition of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, while also negotiating service pricing with insurance Case Managers and other payers within established financial guidelines.

Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends.

Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting referral data and key customer trends.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

Qualifications :

Requires high school diploma, Bachelor's Degree Preferred

1 Year of administrative Healthcare Experience. 1-3 years of experience preferably in Home Care

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues we provide a competitive benefits program designed to ensure work / life balance. Every moment matters. And this is your moment.