Electric Service Designer Helper

Electric Service Designer Helper

08 / 12 / 2025

Locations : Springfield, Massachusetts

Job Description Eversource Energy is the largest Energy delivery company in New England. We support 3.6 million Gas and Electric customers across CT, MA and NH. We’re proud to provide safe, reliable service to 4.3 million electricity, natural gas and water customers. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!

PRIMARY DUTIES

The individual will, on a daily basis, perform a variety of technical and clerical work associated with the design, construction, operation and maintenance of the area's overhead and underground electric distribution system. The individual must possess good public relations skills and demonstrate a high regard for both internal and external customers. This position requires the technician to ascertain the customer's needs and be responsive to customers by using their work queue, the internal web and meeting with customers and contractors as appropriate. The work also includes designing services, meeting customer in-service dates, designing underground developments, investigating electric equipment operating problems, etc. The position requires working in the office and field in both ideal and inclement weather conditions. Applicants must successfully pass the TECH test and work emergency and planned overtime when the need exists.

EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES

An Associate’s Degree in electrical engineering, engineering technology and four or more years of directly related electric distribution experience are required for Step 7. An Associate’s Degree in electrical engineering, engineering technology and two or more years of directly related electric distribution experience, or a high school diploma plus one year of formal electrical training and three or more years of directly related electric distribution experience are required for Step 4. An Associate’s Degree in electrical engineering, engineering technology or a high school diploma plus one year of formal electrical training and two or more years of related electric distribution experience are required for Step 1.

The prospective applicant must be computer literate with regards to computer hardware and computer software and have the ability to learn and use, in a reasonable length of time, all of the various computer programs that are required to perform this job. Note : basic computer training will not be given. Electrical field experience is helpful but not a prerequisite. To ensure the individual’s development to a fully qualified field technician Step 11, the trainee must meet certain standards of performance before progressing to the next step. To assess these qualifications and their performance, successful completion of tasks outlined in the Time-Merit Progression Field Technician Manual as well as formalized technical training will be required.

The salary range for this position starts at $33.15 / hourly and progresses in accordance with the union contract. Check out the career site for an overview of benefits.

Bargaining unit employees under the WMECO contract will be given first consideration. In addition, this position is being posted internally and externally.

Candidates must successfully pass the TECH Test.Qualified candidates must submit a resume with their online application.

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Competencies :

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

Worker Type : Regular

Number of Openings