Full-Time Warehouse Lead

Sway is a fast-growing, LA-based technology and logistics startup providing next-generation delivery and return solutions for brands and 3PLs. We leverage a gig marketplace to pair driver partners with optimized routes in local neighborhoods, while our technology creates a rideshare- and food-delivery-like experience for shoppers.

Our mission is to make online shopping more enjoyable by offering a delivery and return experience that’s as seamless as the purchase itself. If you want to join an innovative team tackling one of the most overlooked areas of e-commerce, this is the place for you.

Sway is venture-backed by top VCs in LA and NYC, and supported by founders of Allbirds, Warby Parker, Harry’s, and thredUP. Our team includes innovative builders and industry experts from companies like Uber and Pitney Bowes.

About the role

We’re seeking a reliable Warehouse Associate to support our day-to-day warehouse operations. In this role, you’ll handle receiving, sorting, loading, unloading, and organizing products while assisting with various warehouse tasks. You’ll begin as a key contributor on our team, with the opportunity to grow into a team lead position as Sway continues to expand.

What you'll do

• Manage warehouse inventory and maintain accurate records
• Receive, unload, and organize incoming inventory items
• Process, sort, and accurately label packages
• Monitor incoming and outgoing shipments
• Check and verify shipping labels for accuracy
• Maintain a clean, organized, and safe warehouse environment
• Communicate operational updates and needs to the HQ team
• Coordinate and communicate with drivers for pickups and deliveries
• Reschedule and track failed delivery attempts
• Verify and review delivery photos for accuracy and compliance
• Consolidate pickups and assist in processing outgoing shipments
• Handle basic administrative tasks related to daily operations
• Identify opportunities to improve or optimize warehouse procedures

Qualifications

Basic Qualifications

Preferred Qualifications

Benefits

You'll be excited to join our team because we offer :

Join the Ground Floor of a Fast Paced Startup :

Dynamic and Engaging Work Environment

Paid Time Off (PTO) :

Comprehensive Benefits :

The Sway Way

Bring on the Storm : At Sway, we recognize that change is the only constant in the startup journey, and we embrace the challenges it brings. Every setback offers a new perspective, guiding us to innovate and grow as we navigate the twists and turns of our path.

Every Package Matters : We refuse to accept the imperfection that defines traditional logistics; every package and interaction counts. Our commitment to striving for perfection in every delivery and return sets us apart and fuels our success, creating the magic of Sway.

Trust your Numbers : Data forms the backbone of our decision-making process. While we consider both quantitative and qualitative insights, we prioritize data analysis to inform our strategies, ensuring that every initiative is backed by solid metrics before we act.

Seek Responsibility : We thrive on ownership, eagerly stepping up to take on tasks and projects. While we embrace the opportunity to lead, we acknowledge our mistakes, communicate transparently, and continuously build processes to prevent them from happening again.

Low Ego, High Ambition : Ego has no place in our culture; we promote constructive debate and collaboration to achieve the best outcomes. By fostering positive interactions and supporting each other, we embrace the challenge of our mission with kindness and enthusiasm, enjoying the journey together.

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