Operations Administrator

About Us :

4LEAF Inc. (4LEAF) is a multi-discipline engineering firm providing services throughout the United States. For over 20 years 4LEAF has assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industrys notable providers of planning building and safety engineering construction management and fire consulting services 4LEAF has an enviable track record of completing complex projects and staffing assignments with both public and private clients. The dedication of our staff combined with our company culture have consistently allowed us to meet and exceed the needs of our clients.

Job Description :

We are seeking a proactive and highly organized Operations Administrator to support a variety of internal and client-facing initiatives. This role involves coordinating staff augmentation projects managing CRM systems and taking ownership of cross-functional tasks as assigned. The ideal candidate will be comfortable wearing multiple hats managing competing priorities and collaborating across teams to drive successful outcomes.

Responsibilities :

Staff Augmentation Support

• Work closely with HR recruitment teams and client stakeholders to scope and fulfill staff augmentation needs.
• Coordinate onboarding and offboarding processes for contract and temporary staff.
• Track resource allocations performance and contract compliance for augmented staff.
• Prepare internal resumes for clients to review.
• Communicate changes in staffing to clients and internal staff as needed.
• Validate invoicing is correct based on scheduling and approved timesheets.

CRM Administration

Serve as the point of contact for CRM system maintenance updates and user support.

Manage user access data integrity reporting dashboards and integrations with other business tools.

Train internal teams on CRM best practices and workflows to ensure adoption and efficiency.

Cross-Functional Support & Other Duties

Provide project support to leadership and departmental teams as needed.

Assist in process improvement initiatives and internal operations projects.

Take ownership of miscellaneous tasks and special assignments aligned with organizational priorities.

Requirements

Qualifications :

Bachelors degree in Business Administration Project Management Information Systems or a related field.

3 years of experience in project management or a similar coordination role.

Experience with staff augmentation talent management or working with contingent labor is a strong plus.

Hands-on experience with CRM platforms (e.g. Salesforce HubSpot Zoho) required.

Strong organizational analytical and problem-solving skills.

Excellent written and verbal communication abilities.

PMP Scrum Master or other project management certifications are a plus.

Preferred Tools & Technologies :

CRM : Unanet Salesforce HubSpot or similar

Project Management : Asana Jira Trello or

Communication : Slack Microsoft Teams Zoom

Documentation : Google Workspace Microsoft Office Suite

Why Join Us

Opportunity to work on dynamic high-impact projects.

Collaborative and inclusive team culture.

Exposure to a broad range of business operations and technologies.

Work Schedule :

Hybrid Schedule in Pleasanton CA

Monday to Friday 8am - 5pm

Competitive salary from $65000 - $85000 annually depending on experience and skill set.

Benefits :

401(k)

401(k) match

Dental insurance

Flexible spending account

Health insurance

Paid time off

Vision insurance

For more firm information please visit

4LEAF Inc. is an equal opportunity employer.

Salary Description

$65000 - $85000

Required Experience :

Unclear Seniority

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 65000 - 85000