Medical Assistant

Job Description

Job Description

Hawai’i Health & Harm Reduction Center (HHHRC) provides harm reduction-focused services to marginalized populations in Hawai’i, including people living with and / or affected by HIV, hepatitis, substance use, homelessness, and the transgender, LGBQ, and the Native Hawaiian communities. HHHRC bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment. We foster health, wellness, and systemic change in Hawai’i and the Pacific through outreach, care services, advocacy, training, prevention, education, and capacity building.

Primary Purpose :

The Medical Assistant will provide a variety of medical and clinical support functions in an outpatient clinical setting as well as a community outreach setting. These functions include but are not limited to initial patient triage, registration, administrative services, assist with direct patient care, and perform specialized medical procedures of a routine nature as determined by established clinical protocol, policies, and procedures. The Medical Assistant will work directly with health care practice staff to collect test samples, maintain patient records, explain common medical procedures to patients, and assist in basic examinations.

Reporting Relationship :

Reports to : Clinic Office Manager

Supervises : N / A

Essential Duties & Responsibilities :

• Obtain patient medical history, vital signs, chart preparation, medication dosage and frequency, patient allergens, and assist with medical examinations.
• Perform clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and / or verifying patient information, patient check-in / out, and coordinate and facilitate accurate patient appointments.
• Maintain accurate and strict confidentiality of patient information in electronic and / or manual systems as established by the appropriate protocols, regulations, and policies.
• Maintain stock of medicine and medical supplies, as necessary.
• Complete physician / APRN-Rx orders and facilitate specialists care, which may result in phoning in patient prescriptions.
• Provide instructions and directions to patients regarding diagnostic tests, procedures, and treatments.
• Perform data entry of labs, tests, and authorization requests in compliance with physician / APRN-Rx directives.
• Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and patient care.
• Conduct community outreach in regions frequented by people experiencing homelessness.
• Utilize harm reduction techniques to deliver all services in a culturally appropriate manner in varied settings and at times that are suitable to target populations.
• Deliver compassionate support, attention, and assistance to patients and families.
• Ensure compliance with all health care regulations, including HIPAA and OSHA.
• Complete phlebotomy training.
• Perform additional duties as needed and assigned. Duties are subject to change.

General Responsibilities :

Work Hours :

Working Conditions / Physical Demands :

Required Qualifications :

Knowledge / Skills / Abilities :

Education / Experience :

Preferred Qualifications :

Required Work Cards / Certifications :

H awai ʻ i Health & Harm Reduction Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.