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Information Technology Student Technician
Information Technology Student TechnicianNorth Carolina State University • Raleigh, NC
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Information Technology Student Technician

Information Technology Student Technician

North Carolina State University • Raleigh, NC
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Posting Details

Position Information Posting Number PG195516TM Position Number 25MR10253 Position Type Student Essential Job Duties NC State University Libraries IT Department is seeking motivated undergraduate or graduate students to join the Libraries Information Technology Support team. IT Student Technicians work to assist Library patrons and staff with technology issues. IT Student Technicians are entrusted with a high level of responsibility and have the opportunity to develop creative solutions to technical challenges.

Duties include : monitoring and responding to the Libraries IT Service Desk support requests; diagnosing, troubleshooting, and resolving technical issues; assisting with hardware, software, and network support; maintaining IT equipment and supporting Libraries computing.

Successful candidates will gain hands-on experience while working alongside professional IT staff, supporting best-in-class enterprise technology solutions across D.H. Hill Jr., James B. Hunt Jr., and NC State University branch libraries. Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits As a Pack member, and can enjoy designed to enhance your personal and professional well-being.What we offer :

  • Enhance your career with

non-revenue generating sporting events for free.

Attain Work-life balance with our , , and that aim to build a thriving wolfpack community.

Disclaimer : Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Raleigh, NC Department Information Technology System Information Classification Title Student Temp Working Title Information Technology Student Technician

Position Information

Requirements and Preferences Work Schedule 8 : 00 AM - 4 : 30 PM, Monday-Friday Other Work / Responsibilities Minimum Experience / Education Must be enrolled as an Undergraduate or Graduate student at NC State University. Department Required Skills

  • Ability to learn new skills via hands-on experience with new technology and through technical documentation.
  • Strong customer service and communication skills.
  • Attention to detail and strong organizational skills.
  • Eagerness to learn and problem-solve.
  • Ability to adhere to a consistent schedule with minimal lateness or absenteeism.
  • Strong self-management skills, including the ability to anticipate challenges, seek solutions independently, and maintain consistent focus on work.
  • Ability to contribute to an environment of well-being and belonging.
  • Preferred Years Experience, Skills, Training, Education

  • Experience with network and computer troubleshooting
  • Experience interacting directly with customers including Students, Staff and Faculty via multiple communication channels.
  • Ability to document customer interaction, troubleshoot problems, and gather technical information.
  • Required License or Certification N / A Valid NC Driver's License required? No Commercial Driver's License Required? No

    Recruitment

    Recruitment Details Anticipated Hiring Range $13 / hour Recruitment Dates Job Open Date 10 / 08 / 2025

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    Information Technology Technician • Raleigh, NC

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