330 TECH RECORDS SPEC 2 4573 - ABC

Technical Records Specialist 2 (TRSII) Position

The Idaho State Police Alcohol Beverage Control (ABC) is recruiting to fill a Technical Records Specialist 2 (TRSII) position in our Alcohol Beverage Control Bureau in Meridian, Idaho. This position oversees the daily functions of authorization of retail and wholesale alcohol licenses. They will provide guidance to internal and external customers regarding business rules and how they relate to the licensing program policies and procedures. The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening.

The Technical Records Specialist 2 (TRSII) for the Idaho State Police Alcohol Beverage Control (ABC) unit provides advanced administrative, technical, and regulatory support to ensure accurate licensing, compliance, and records management functions within Idaho's alcohol beverage regulatory system. This position plays a critical role in processing applications, maintaining statutory and administrative compliance, coordinating with law enforcement and industry stakeholders, and supporting ABC operations in accordance with Idaho Code Title 23 and ISP policies. The TRSII serves as a key point of contact for the public, licensees, attorneys, local government officials, and industry representatives, requiring a high level of professionalism, attention to detail, and knowledge of alcohol licensing procedures.

Key Responsibilities :

• Licensing & Records Management
• Process, review, and verify alcohol beverage license applications, renewals, transfers, permits, and related documents for completeness and statutory compliance.
• Maintain accurate electronic and physical records in accordance with Idaho public records laws and ISP retention schedules.
• Enter, audit, and update licensing data in ABC information systems; identify and correct inconsistencies.
• Track license status, deadlines, and statutory timeframes; generate reports and correspondence as needed.
• Regulatory Compliance Support
• Interpret and apply relevant sections of Idaho Code, administrative rules, and agency policies related to the manufacturing, distribution, sale, and service of alcohol.
• Identify incomplete or non-compliant applications and communicate required corrections or next steps to applicants and stakeholders.
• Assist ABC Detectives and management with research, background information, and documentation related to licensing decisions and enforcement actions.
• Public, Industry, & Stakeholder Interaction
• Serve as a primary customer service contact for ABC; respond to inquiries from licensees, the public, local governments, industry associations, and law enforcement agencies.
• Provide clear guidance on licensing requirements, statutory obligations, timelines, and ABC procedures.
• Work collaboratively with stakeholders to resolve complex application issues, ensuring adherence to legal and administrative requirements while maintaining a high level of service.
• Operational & Administrative Duties
• Support ABC management with scheduling, correspondence, data analysis, statistical reporting, and project coordination.
• Assist with process improvement initiatives, system upgrades, and workflow optimization.
• Prepare official letters, notices, and summaries related to licensing activity and regulatory matters.
• Ensure confidentiality and accuracy in handling sensitive and protected records.

Required Competencies & Skills :

Preferred Qualifications :

Working Conditions :

Office environment with frequent interaction with the public and stakeholders. Occasional need to research records, compile reports, or support field officers with documentation. Work requires confidentiality, accuracy, and adherence to law enforcement standards and ISP policies.

Benefits :

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and / or State programs, please visit State Benefits .

EEO / ADA / Veteran : The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY / TTD : 711), or email [email protected].