Talent.com
Sales Support Specialist
Sales Support SpecialistSouthland Industries Inc. • Pflugerville, TX, US
serp_jobs.error_messages.no_longer_accepting
Sales Support Specialist

Sales Support Specialist

Southland Industries Inc. • Pflugerville, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Summary

This role is responsible for partnering with outside sales to create cost effective proposals for repair work. In addition, this role maintains strong working relationships with outside vendors to ensure customer needs are met.

Position Details

  • Partners with outside sales to meet customer’s timely needs for quotes and submissions to operations.
  • Seeks to understand the customer’s unique business needs to create competitive, accurate and timely estimates and proposals. Ensures the proposal encompasses the customer’s scope of service and seeks internal technical advice as necessary.
  • Maintains current work requests submitted by technicians, typically in an Excel spreadsheet.
  • Utilizes and maintains quoted work database and ensures integrity through accurate file management. Ensures information is loaded to Sharepoint site for viewing and collaboration with other team members.
  • Ensures the Extra Work Authorization (EWA) is assigned to the correct Account Manager;
  • gathers information needed to develop quotes, including vendor costs; obtains internal approvals and sends quote to customer. Upon customer approval, assists Account Managers with job set-up process, including sending information to dispatchers.
  • Provides other administrative support to assigned Account Manager and Sales Support team as appropriate.

Qualifications

  • High School or GED required
  • 2-4 years’ related experience, which may include commercial HVAC, estimating or parts / counter sales
  • Knowledge, Skills and Abilities :
  • Proficient in Microsoft Office Excel, Outlook, Word and PDF
  • Strong data entry skills with a focus on accuracy
  • Excellent attention to detail and organizational skills
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Strong prioritization and multi-tasking skills
  • Benefits

    As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family :

  • 401(k) plan with 50% company match (no cap) and immediate 100% vesting
  • Medical, dental, and vision insurance (100% paid for employee)
  • Annual bonus program based upon performance, achievement, and company profitability
  • Term life, AD&D insurance, and voluntary life insurance
  • Disability income protection insurance
  • Pre-tax flexible spending plans (health and dependent care)
  • Paid parental leave
  • Paid holidays, vacation, and personal time
  • Training / professional development opportunities and company-paid memberships for professional associations and licenses
  • Wellness benefits
  • About Southland Industries

    As one of the nation’s largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you’re engaged, challenged, and valued, apply now to join our dynamic team.

    To learn more about careers at Southland, explore our  career opportunities , follow us on social media , and check out our website .

    Southland Industries and all its subsidiaries are an   Equal Opportunity Employer   and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment.   All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

    Contingent Employment :   All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time.

    External Agency Announcement : Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS).

    Required Skills

    Required Experience

    serp_jobs.job_alerts.create_a_job

    Sales Support Specialist • Pflugerville, TX, US

    Job_description.internal_linking.related_jobs
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocations • Austin, Texas, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing orders Manage high-volume pho...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Advisor

    Customer Support Advisor

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience. Key Responsibilities : Handle inbound and outbound customer querie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Specialist II to provide advanced support and optimize customer experience.Key Responsibilities Manage and triage escalated support cases from Tier 1 t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Specialist

    Inside Sales Specialist

    Alliance Technical Group • Austin, TX, United States
    serp_jobs.job_card.full_time
    Alliance Technical Group is the premier leader in the environmental services space, specializing in source testing, fugitive emissions monitoring, laboratory testing & analysis, regulatory complian...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.Key Responsibilities Provide professional support to all customers and assist them in naviga...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Professional

    Sales Professional

    Globe Life : American Income Division • Austin, TX, United States
    serp_jobs.job_card.full_time
    Globe Life AIL Division is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve.Globe Life A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Consultant

    Sales Consultant

    Brightland Homes Ltd. • Austin, TX, US
    serp_jobs.job_card.full_time
    Top Tier Builder Looking to Build Bench Strength! The nation's 3rd largest private homebuilder is looking to grow its sales leadership bench. If you are a New Home Sales Leader with at least one yea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Internship - Customer Support Engineer (Austin, TX)

    Internship - Customer Support Engineer (Austin, TX)

    ASML US, LLC • Austin, TX, United States
    serp_jobs.job_card.full_time
    ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.We design, deve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    Alphabe Insight Inc • Austin, Texas, USA
    serp_jobs.job_card.full_time
    We are looking for a Customer Support Specialist who will serve as a reliable and professional point of contact for our students and clients. This role involves providing timely assistance resolving...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Administration Support

    Sales Administration Support

    KYOCERA External • Austin, Texas, USA
    serp_jobs.job_card.full_time
    Join Kyocera International Inc.Final offer based on experience education skills and market factors).With nearly 80000 employees worldwide Kyocera is a global leader in advanced ceramic technologies...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sales Administration Support

    Sales Administration Support

    KYOCERA International, Inc. • Austin, TX, United States
    serp_jobs.job_card.full_time
    Join Kyocera International, Inc.Final offer based on experience, education, skills, and market factors).With nearly 80,000 employees worldwide, Kyocera is a global leader in advanced ceramic techno...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Computer User Support Specialists (Professional, Scientific, and Technical Services) - AI Trainer ($60-$110 per hour)

    Remote Computer User Support Specialists (Professional, Scientific, and Technical Services) - AI Trainer ($60-$110 per hour)

    Mercor • Austin, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Mercor is recruiting • •Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector • • as independent contractors working on a research project • •for one of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Support Engineer I

    Support Engineer I

    Alliance Technical Group • Austin, TX, United States
    serp_jobs.job_card.full_time
    Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide. We are committed to delivering innovative solut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Instructional Support Specialist

    Instructional Support Specialist

    University of Texas at Austin • Austin, TX, United States
    serp_jobs.job_card.full_time +1
    Instructional Support Specialist.Multiple positions • • Date available : 08 / 16 / 2023.Position duration : Appointed on a semester-by-semester basis. Position open to all applicants.Full time and part time...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Direct Support Professional

    Direct Support Professional

    BrightSpring Health Services • Pflugerville, TX, United States
    serp_jobs.job_card.full_time
    ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Care Specialist (Global Customer Support Team)

    Customer Care Specialist (Global Customer Support Team)

    Semrush Inc • Austin, TX, United States
    serp_jobs.job_card.full_time
    We are Semrush, a global Tech company developing our own product - a platform for digital marketers.Are you ready to be a part of it? This is your chance! We're hiring for Customer Care Specialist ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Support Specialist

    Sales Support Specialist

    Redgate • Austin, Texas, USA
    serp_jobs.job_card.full_time
    Redgate creates simple software to help data professionals get the most value out of any database.Our solutions solve complex database management challenges across the DevOps lifecycle making life ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Quality Lead

    Customer Support Quality Lead

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted