Field Service Dispatcher

Job Description

Job Description

Salary : $17-18 / hr

On Q Property Management is looking for a full-time Field Service Dispatcher to join our team in Gilbert, AZ!

We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees to maximize their job satisfaction by contributing their ideas, input, and innovation. This is a 100% in-office role, so we can maximize the collaboration that is a foundation to our culture! One of the most important characteristics of our team is that we love what we do! On Q PM is a place for amazing people to work hard and be rewarded for their hard work.

This role supports both the Field Service and other internal teams by providing day-to-day scheduling, facilitating seamless and efficient operations.

Job Responsibilities :

• Proficiently use technology systems to research, prioritize, dispatch, and review information about the property and assessment request
• Use common optimization tools to monitor the route and status of field units to coordinate and prioritize their schedule
• Serve as the primary point of contact for all inquiries and requests regarding the Field Service department
• Provide field units with information about orders, traffic, obstacles, and requirements
• Enter data in the computer system and maintain logs and records of calls, activities, and other information
• Address problems and requests by transmitting information or providing solutions
• Other duties as assigned

Job Requirements :

Company Perks :