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Collections Analyst

Collections Analyst

NuCO2Stuart, FL , US
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ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Reviews files to select delinquent accounts for collection efforts.
  • Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.
  • Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
  • Calls 50 to 100 customers by telephone to collect past due invoice’s, verify accuracy of charges, or to correct errors on accounts.
  • Creates and maintains databases on activity conducted in all accounts.
  • Prepares reports on current findings and action taken for all accounts under investigation.
  • Assists in the recommendation of policies to upper management.

QUALIFICATIONS :

  • Understanding of DSO, Aging Buckets, AR trends
  • Ability to comprehend instructions, short correspondence, and memos in written or oral form.
  • Ability to write correspondence.
  • Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Must work well under pressure, ability to multi- task, and work in team environment.
  • Ability to prioritize and respond to interruptions and unexpected situations with a clear head.
  • Ability to work independently.
  • Willingness and ability to research issues as needed.
  • Must be able to type 45 to 50 words a minute with minimal errors.
  • Experience using 10 – Key adding machine.
  • Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.
  • Excellent communication and problem-solving skills.

    • EDUCATION AND TRAINING :

  • High School diploma or GED equivalent required.
  • Associate's degree in accounting or business preferred.

    • EXPERIENCE :

  • Minimum 3-5 years professional collections experience
  • Strong Collections and credit / financial analysis experience
  • Collection Agency experience a plus
  • Two-year business to business collections experience preferred.
  • Previous A / R experience preferred.
  • Previous experience with medium to large corporations a plus
  • Previous experience worth with Franchises, and understand parent / child relationship in account set-ups
  • JDE experience a plus

    • COMMUNICATION AND COGNITIVE ABILITIES :

  • Passion for delivering results to customers.
  • Willingness / enthusiasm for accepting responsibility and accountability; an “ownership mentality”.
  • Strong work ethic.
  • Enjoys working in a fast pace environment
  • Strong communication skills, both written and verbal
  • Independent worker.
  • Ability to deal effectively with ambiguity.
  • Achievement / results driven.
  • High-energy individual.
  • Ability to foster strong relationships with colleagues / customers.
  • Recognized as a source of expertise and possessing a distinct point of view.
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    Collection Analyst • Stuart, FL , US