Customer Service Representative

Customer Service Representative

If you are looking for an opportunity to make a difference, help set the standard and reflect the core values of an organization. Come join "One Team Senneca Holdings".

Hourly, Non-Exempt

401K, Dental, Life, Medical, Vision

Full-Time

We are searching for an experienced Customer Service Representative at our Wilmington, NC facility.

Primary Duties and Responsibilities :

• Generate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applications
• Following up on quotes and gather feedback
• Processing sales orders with an acute attention to detail and quality
• Transferring customer nomenclature to HMF terminology
• Executing internal order management procedures
• Increasing industry and product knowledge independently
• Respond and acknowledge internal errors and customer errors
• Schedule projects in accordance with quoted and committed lead times
• Helping to create and send marketing materials

Required Qualifications :

Benefits : 401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.