Principal Technology Analyst

Government JobsCalabasas, CA, US

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Principal Technology Analyst

Under direction of the Information Systems Manager, a Principal Technology Analyst serves as a lead strategic partner responsible for understanding and meeting business requirements. Analyzes complex business processes and workflows, improves efficiency through automation and streamlined operations. Provides expertise on reactive, proactive, and enhancement support services. Leads the implementation and maintenance of the District's Enterprise Resource Planning (ERP), Customer Information (CIS), and other business critical systems. Leads, trains, and coordinates the work of staff, as assigned.

The recruitment process will consist of an application screening, 1st round (structured) interview, and 2nd round (selection) interview. The tentative date ranges of the interviews are listed below :

1st Round Tentative Interview Date Range : August 11-15, 2025

2nd Round Tentative Interview Date Range : August 18-22, 2025

Candidates will be notified of their status in the recruitment process via email.

Essential Duties

Provides lead technical support and acts as a project lead and technology liaison in support of business specific systems. Leads, trains, coordinates, and reviews the work of staff. Provides technical supervision based upon project assignments. Collects, analyzes, documents, and evaluates business requirements for process and customer experience improvements. Defines end-to-end use cases and user stories. Evaluates and conducts research on emerging information technology products and services to support business needs. Participates and oversees development of technology roadmaps based on business objectives. Establishes and manages relationships and agreements with external service providers. Designs, implements, tests, and supports business software systems and applications. Configures, maintains, updates, and evaluates applicable hardware and software systems as needed. Oversees and monitors activities that support all system setup, configuration, upgrades, and modifications for business software applications. Manages process and system change activities in adherence to all policies and procedures focusing on enhancing system security, reliability, and availability. Provides individual or group training on business software applications, policies, and procedures, including development of training and procedural guides for end-users. Responds to and executes electronic discovery tasks for information pertaining to legal matters and public records requests. Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone. Performs other related duties, as assigned.

Qualifications

Demonstrated knowledge of and performance in the following areas :

IT Service Delivery lifecycle
Project management principles and best practices
Accounting and business procedures
Software system configuration, maintenance, administration, analysis, and problem resolution best practices
ERP, CIS, and BI tools and operations
AS / 400 operating system
Database access tools including SQL
Principles of SaaS and Cloud Computing
Basic principles of staff training and supervision
Desktop and mobile computing industry and trends
Microsoft Office Suite
Windows Operating Systems
Troubleshooting and maintaining distributed systems

Ability to :

Analyze and define complex problems, evaluate alternatives, and provide solutions; Conduct needs analysis and provide solutions that meet the business requirements

Read, interpret, and apply complex technical publications, manuals, and other documents in performance of assigned tasks

Manage projects including budgeting, planning, organizing, implementing, documentation, and ongoing support

Provide complex technical support including analyzing, reporting problems, applying fixes, package deployment, and testing

Prepare complex reports using BI tools and Microsoft SQL

Lead, train, coordinate, and monitor the work of others

Negotiate contracts and monitor the work of project consultants

Develop Request for Proposals, Request for Information, and Request for Quotes

Document technical information and user procedures

Provide training and instruction on various computer applications

Communicate effectively, both orally and in writing, and at the level appropriate for the audience

Conduct research and make recommendations on technology

Develop and author staff reports

Establish and maintain working relationships with employees, consultants, and vendors

Physical and sensory requirements :

Sufficient eyesight to read fine statistical reports and standard text and data on computer terminal screens

Ability to speak and hear at normal conversational levels in person and over the telephone

Manual dexterity to write legibly and to use calculators, computer terminal, and other general office machines

Ability to lift and carry up to approximately twenty-five pounds; reach, bend, or crouch to use files and records

Training and Experience Guidelines

Any combination of training and experience, which demonstrates attainment of the required knowledge and ability to perform the required work (with reasonable accommodation, if needed), typically :

Education : Equivalent to a Bachelor's degree in business administration, computer science, information systems, or related field with significant coursework in computers / systems analysis.

Experience : Four (4) years of recent, paid work experience implementing and maintaining software-based business application systems and automating business processes. Experience coordinating, training, or providing general supervision to others is desirable.

Required Certifications, Licenses, and Registrations : A valid California class C driver's license must be maintained at all times.

It is the policy of the Las Virgenes Municipal Water District to ensure equal employment opportunity to all persons regardless of their race, color, national origin, religion, gender, sexual orientation, mental or physical impairment, ancestry, medical condition, marital status, or age (except where a bona fide occupational qualification). The District will act to ensure equal treatment to all persons in matters affecting recruitment, hiring, promotion, discipline, compensation, assignment, benefits, training, and layoff practices, and any other matters affecting employment with the Las Virgenes Municipal Water District. The same policy applies to all qualified Vietnam-era veterans, disabled veterans, or other persons with disabilities that are capable of performing a particular job with reasonable accommodation to their disability.

In compliance with the American with Disabilities Act, if you need special assistance in the selection process please notify the Human Resources Division, in writing, upon applying.

Benefits

Medical Insurance : The District currently covers up to $2,051.18 per month of the monthly premium cost of the offered medical plans and offers a choice of HMO and PPO plans.

Dental Insurance : The District provides dental insurance for employees and their dependents.

Vision care : The District provides vision care for employees.

Life Insurance : Coverage is provided by the District in the amount of $50,000 plus annual base salary.

Short & Long Term Disability : The District provides coverage for continuation of two-thirds of salary, up to a maximum of $11,292 per month for absences, which qualify under the plans.

Vacation : Initially earned at 4.00 hours per bi-weekly pay period up to a total of 6.46 hours per pay period.

Holidays : The District observes 12 holidays per year.

Sick Leave : Employees earn 8 hours per month.

Deferred Compensation Plan : The District provides 3% of base salary deferred and matched on a dollar for dollar basis into either a 401(a) or a 457(b) plan.

Retirement : Tier I - 2% at 55 for employees defined as "Classic" members by the California Public Retirement System; 7% employee contribution. Tier II - 2% at 62 for new members to CalPERS; Employees contribute 50% of normal cost up to an annual maximum, currently 7.00% of salary up to $155,081. In addition to CalPERS, the District participates in Social Security. The District and employees contribute a required percentage of base wages for Social Security.

Retiree Medical Benefits : The District will contribute 75% of the Kaiser Permanente Traditional HMO plan at the employee only level for employees who retire with at least ten years of service and are at least 55 years of age.

Tuition Reimbursement : Employees may request up to $685 per course for continuing education reimbursement.

Flexible Spending Accounts : Employees may allocate up to $3,300 per year to pre-tax

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Technology Analyst • Calabasas, CA, US