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Director, North America Benefits
Director, North America BenefitsMillerKnoll • Grand Rapids, Michigan, USA
Director, North America Benefits

Director, North America Benefits

MillerKnoll • Grand Rapids, Michigan, USA
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Why join us

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

Job Title : Director North America Benefits

Location : Zeeland or Holland MI

Reports To : SVP Total Rewards

Department : Human Resources

Job Type : Full-Time In-Person

Position Summary

The Director North America Benefits is responsible for the strategic direction design governance and administration of employee benefit programs across the United States and Canada. This role ensures that benefit offerings are competitive cost-effective compliant with applicable regulations and aligned with the companys Total Rewards philosophy. The Director will lead a team of benefits professionals and collaborate closely with internal stakeholders external vendors and cross-functional HR partners to deliver a best-in-class employee experience.

Key Responsibilities

  • Strategy & Design

Develop and implement comprehensive benefits strategies that support business objectives and enhance employee engagement.

  • Lead the design and continuous improvement of health welfare retirement and wellness programs.
  • Benchmark benefit offerings against industry standards and recommend enhancements.
  • Compliance & Governance
  • Ensure compliance with all federal state provincial and local regulations (e.g. ERISA ACA HIPAA FMLA COBRA CRA).

  • Oversee audits filings and reporting requirements for benefit plans.
  • Maintain policies and procedures that support regulatory compliance and internal controls.
  • Vendor & Program Management
  • Manage relationships with benefits providers brokers consultants and third-party administrators.

  • Lead annual renewals RFPs and contract negotiations.
  • Monitor service levels and ensure high-quality delivery of benefits programs.
  • Associate Experience & Communication
  • Develop and execute communication strategies to educate employees on benefit offerings.

  • Partner with HRBPs and Talent Acquisition to support onboarding life events and offboarding processes.
  • Champion wellness initiatives and employee support programs.
  • Associate Recognition and Engagement
  • Design develop and lead our associate recognition and service award programs globally

  • Leadership & Collaboration
  • Lead and develop a high-performing benefits team.

  • Collaborate with Finance Legal Payroll and HR Operations to ensure seamless execution.
  • Support M&A activity including due diligence and integration of benefit programs.
  • Qualifications

  • Bachelors degree in Human Resources Business Administration or related field; Masters degree preferred.
  • 7 years of progressive experience in benefits management with at least 5 years in a leadership role.
  • Deep knowledge of U.S. and Canadian benefits regulations and market practices.
  • Experience managing vendor relationships and large-scale program implementations.
  • Strong analytical communication and project management skills.
  • CEBS or CBP certification preferred.
  • Who We Hire

    Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

    This organization participates in E-Verify Employment Eligibility general MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

    MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and / or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .

    Required Experience :

    Director

    Key Skills

    Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Director North America • Grand Rapids, Michigan, USA

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