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Auto Collections Agent

Auto Collections Agent

CornerStone StaffingNorth Richland Hills, TX
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Ready to drive results in a fast-paced collections environment? Join a team where your dependability and experience make an immediate impact.

Job Title : Auto Collections Agent

Location : Fort Worth, TX (76177) | Onsite

Compensation & Schedule :

  • 19–$21 / hour
  • 10 : 00 AM – 7 : 00 PM (non-negotiable)
  • W2, 12-month contract
  • Expected start : September 15

ROLE IMPACT

As a Senior Collector, you will support the client’s high-risk automotive accounts by performing inbound and outbound collections activities. Success in this role is defined by dependability, professionalism, and the ability to follow structured processes while meeting performance expectations. This position plays a key role in reducing financial risk and ensuring customer engagement.

KEY RESPONSIBILITIES

  • Perform inbound and outbound manual and dialer-based collections calls
  • Manage daily account lists and perform follow-ups as directed by management
  • Provide backup coverage for absent agents or overflow support
  • Document call outcomes and account updates in internal systems

    • MINIMUM QUALIFICATIONS

  • 1+ years of automotive collections experience
  • Strong verbal and written communication skills
  • Proven reliability and professional demeanor

    • CORE TOOLS & SYSTEMS

  • Manual dialer platforms
  • CRM or collections account management tools
  • Internal call documentation systems
  • Microsoft Office Suite

    • PREFERRED SKILLS

  • Prior experience in high-risk account collections
  • Familiarity with call center environments
  • Experience working within structured performance metrics

    • LEGAL NOTICE

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :

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    Collection Agent • North Richland Hills, TX