Benefits :
- 401(k) matching
- Company parties
- Dental insurance
- Health insurance
- Paid time off
Outbound Scheduling Specialist
Are you a people person with a passion for providing great customer service? We're looking for an energetic and motivated Customer Service Representative to join our team! In this role, your primary responsibility will be making outbound calls to potential and existing customers to offer free tree evaluations . You’ll be the first point of contact in helping homeowners understand the value of proper tree care and connect them with our expert arborists for a no-obligation assessment.
Key Responsibilities :
Make outbound calls to homeowners from a provided listIntroduce our tree care services in a friendly and informative wayExplain the benefits of a free tree evaluationSchedule appointments for certified arborists to visit and assess customers’ treesAnswer basic questions and handle any initial concernsMaintain accurate records of calls and customer responsesWhat We’re Looking For :
High school diploma or equivalentStrong communication skills and a confident phone presencePositive attitude and a customer-first mindsetAbility to handle rejection professionally and stay motivatedComfortable working with call scripts and customer tracking toolsPrevious customer service or sales experience is a plus, but not requiredSchedule is Monday - Friday, with four days from 8 : 00AM - 5 : 00PM, and a flex-day from 8 : 00AM - 2 : 00PM (this is an in-office position only)Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, ArizonaCompensation : $19.00 an hour, plus bi-weekly bonus
Perks :
Paid trainingSupportive team environmentOpportunities for growth and bonuses based on performanceBenefits :
Medical InsuranceDental InsurancePaid Company HolidaysOne Week Paid Time Off401k